Director of Compliance

JRG Partners•Baltimore, MD

11d•Onsite

About The Position

Your role is to make compliance visible, measurable, correctable, and sustainable. Each day, the compliance function should be able to answer: Are we doing what we are supposed to do? Can we prove it with reliable evidence? Where are we at greatest risk? Who owns the correction? Has the correction actually worked? This role involves daily risk scanning, risk-based auditing, exception management, corrective-action follow-up, investigation readiness, system building, and providing leadership guidance on compliance expectations. The goal is to help department leaders own compliance within their operations rather than transferring operational responsibility to the compliance function. The percentages for daily work allocation are guidelines and may change due to significant incidents. The role includes CEO escalation and reporting, with different cadences for RED (immediate escalation), YELLOW (weekly management report), and GREEN (routine management) issues. There is a weekly CEO Compliance Review and a defined weekly operating rhythm (Monday: Risk Scan & Planning, Tuesday: Audit & Verification, Wednesday: Correct & Teach, Thursday: Build & Re-Verify, Friday: Analyze & Report). Monthly and quarterly cadences include enterprise compliance reviews and enterprise risk reviews. The role emphasizes GRIT values: Generosity, Respect, Integrity, and Teamwork. The first 90 days focus on understanding risk, controlling risk, and building the compliance system. The role is expected to evolve from 'DO' to 'BUILD', 'DELEGATE', 'VERIFY', and 'LEAD', with potential for broader executive responsibilities based on demonstrated success.

Requirements

Make compliance visible, measurable, correctable, and sustainable.
Conduct daily risk scans, reviewing incidents, complaints, correspondence, exceptions, concerns, and other emerging risks.
Perform risk-based auditing, prioritizing high-risk issues, new risks, and previous deficiencies.
Manage exceptions by documenting findings, identifying requirements, determining risk levels, assigning owners and deadlines, and recommending escalations or billing holds.
Track significant findings through correction and verify evidence before closing them.
Ensure investigation readiness by preserving evidence, distinguishing facts from allegations, coordinating escalation, and maintaining organized records.
Build compliance systems, converting recurring work into policies, checklists, controls, dashboards, training, and automation.
Coach department leaders on compliance expectations and help them own compliance within their operations.
Escalate significant matters to the CEO promptly (RED issues).
Prepare weekly management reports on meaningful but non-emergent trends (YELLOW issues).
Manage isolated, low-risk issues without unnecessary CEO involvement (GREEN issues).
Participate in weekly CEO Compliance Reviews.
Follow a defined weekly operating rhythm for risk scanning, auditing, corrective actions, system building, and reporting.
Present monthly enterprise compliance reviews on risks, trends, root causes, and corrective actions.
Conduct quarterly enterprise risk reviews to assess vulnerabilities and plan changes.
Apply GRIT values: Generosity, Respect, Integrity, and Teamwork in all actions.
Complete initial 90-day objectives: Know the Risk, Control the Risk, and Build the System.
Evolve the role from 'DO' to 'BUILD', 'DELEGATE', 'VERIFY', and 'LEAD'.

Nice To Haves

Demonstrated success in compliance, enterprise judgment, people leadership, operations, strategy, financial understanding, and responsible growth may lead to expanded executive responsibilities over time.

Responsibilities

Make compliance visible, measurable, correctable, and sustainable.
Conduct daily risk scans, reviewing incidents, complaints, correspondence, exceptions, concerns, and other emerging risks.
Perform risk-based auditing, prioritizing high-risk issues, new risks, and previous deficiencies.
Manage exceptions by documenting findings, identifying requirements, determining risk levels, assigning owners and deadlines, and recommending escalations or billing holds.
Track significant findings through correction and verify evidence before closing them.
Ensure investigation readiness by preserving evidence, distinguishing facts from allegations, coordinating escalation, and maintaining organized records.
Build compliance systems, converting recurring work into policies, checklists, controls, dashboards, training, and automation.
Coach department leaders on compliance expectations and help them own compliance within their operations.
Escalate significant matters to the CEO promptly (RED issues).
Prepare weekly management reports on meaningful but non-emergent trends (YELLOW issues).
Manage isolated, low-risk issues without unnecessary CEO involvement (GREEN issues).
Participate in weekly CEO Compliance Reviews.
Follow a defined weekly operating rhythm for risk scanning, auditing, corrective actions, system building, and reporting.
Present monthly enterprise compliance reviews on risks, trends, root causes, and corrective actions.
Conduct quarterly enterprise risk reviews to assess vulnerabilities and plan changes.
Apply GRIT values: Generosity, Respect, Integrity, and Teamwork in all actions.
Complete initial 90-day objectives: Know the Risk, Control the Risk, and Build the System.
Evolve the role from 'DO' to 'BUILD', 'DELEGATE', 'VERIFY', and 'LEAD'.