Director of Services

Bierman Autism Centers•Moorestown Township, NJ

6h•$100,000 - $130,000•Hybrid

About The Position

We’re building ‘the’ Teaching Hospital for pediatric therapy — a category of one by driving excellence in outcomes, developing clinicians, building payer trust, and embedding systems across what we do. Are you an experienced multi-site leader who thrives at the intersection of clinical excellence and operational execution? Do you love coaching direct reports to hit high standards, tracking metrics to build targeted action plans, and cultivating an environment where both your team and your clients thrive? If you want to use your leadership expertise to deliver daily, sustainable, and consistent care for the children and families who matter most to Bierman’s mission, we have an exciting opportunity for you! We are looking for a Director of Services who can accelerate client success across their assigned region. Reporting to the EVP of Operations, you will provide leadership, performance management, and data-driven guidance to your team of Practice Managers and Clinical Directors. Think of yourself as an organizational anchor: the work you do directly drives regional growth, ensures ethical clinical practices, and raises the bar for service delivery across our centers. If you’re a highly motivated, naturally curious senior leader who is energized by the opportunity to shape culture and manage complex clinical and financial operations, this is your chance to make a lasting impact.

Requirements

Demonstrated expertise in regional or multi-site management, preferably within a healthcare organization.
3+ years of direct leadership experience managing large, diverse teams.
Strong organization, critical thinking, analytical, and problem-solving skills to study complex operational issues and formulate action plans.
Exceptional written and oral communication skills with direct reports, colleagues, and families.
High motivation, flexibility, patience, and a proven track record of timely execution even in the face of setbacks.
General proficiency across administrative systems, productivity tools, and business metrics platforms.
Must have visual acuity to read and comprehend written communication through computer, electronic devices, and paper means.
Must be able to maintain prolonged periods of working on a computer while sitting at a desk or on the floor and attending virtual meetings.
Must be able to lift and carry clients who are at least 30 pounds.
Must be willing and able to utilize quick body movements while working with children with challenging behavior.
Must be able to assume and maintain a variety of postures including kneeling, squatting, crouching, crawling, sitting, standing, and bending for extended periods of time.

Nice To Haves

Master’s degree in Behavior Analysis or a closely related field.
BCBA-D Certification.
Prior clinical expertise specifically in early intervention, precision teaching, and problem behavior reduction.
Willingness to travel to center locations across the assigned region as needed.

Responsibilities

Lead the operational and culture-building engine of your region, maintaining high standards of accountability and professional growth.
Supervise, mentor, and establish performance metrics for Practice Managers and Clinical Directors within your assigned region.
Actively build bench strength by creating internal career progression paths, fostering employee growth, and enhancing retention.
Uphold the company’s core values, cultivating a center environment anchored in integrity, creativity, respect, teamwork, and excellence.
Partner closely with the Talent Acquisition team to coordinate workforce planning, hiring needs, and strategic staffing ratios.
Ensure all operational processes and administrative workflows are executed effectively, with integrity, and in full alignment with company standards.
Partner with internal clinical experts to ensure our care delivery is sustainable, ethical, and top-tier.
Partner with the Director of Clinical Excellence (DCE) and the Clinical Training Team to achieve outstanding clinical outcomes and team skill development.
Monitor and report on key operational metrics, using data trends to design and execute center-specific improvement plans.
Safeguard clinical quality and ensure that all child programming remains ethical, appropriately individualized, and delivered with absolute integrity.
Enforce the timely, compliant completion of clinical and operational documentation across your designated centers.
Extend your leadership to manage regional sustainability, fiscal health, and broader community presence.
Collaborate with the EVP of Operations and the Finance team to construct and manage realistic annual budgets.
Monitor ongoing financial performance, optimizing center resource allocation to drive sustainable, cost-effective regional metrics.
Work dynamically across teams and functions to support smooth project tracking, cross-functional strategic alignment, and clear stakeholder communication.
Foster deep, meaningful relationships with client parents, external healthcare providers, and local communities.