Director of Services - Grand Forks

COMMUNITY OPTIONS FOR RESIDENTIALGrand Forks, ND
$25 - $32Onsite

About The Position

Community Options is looking for a dedicated Director of Services for our Residential Services department. This pivotal role involves providing leadership for daily operations, including overseeing and delegating duties to staff such as training, performance evaluations, and disciplinary actions. You will be responsible for planning, organizing, staffing, and providing oversight of program activities, ensuring proper documentation and adherence to established protocols. Join us and make a meaningful impact in our community!

Requirements

  • Bachelor’s degree in human services, business or related field may be required for assigned caseload; if degree is not required for assigned caseload AND two (2) years’ experience in related field, i.e., human services programs; supervisory experience in either area preferred, related experience may be substituted year for year in lieu of degree
  • A valid driver’s license, acceptable driving record, reliable transportation, and proof of insurance for the vehicle subject to the statute of the licensing state will be required based on assigned job duties
  • Successfully pass a criminal background check, drug screening, and obtain ND Department of Human Service (DHS) pre-employment approval
  • Required to successfully complete required training and/or certification within specified time frame
  • Understanding of human services and developmental disabilities
  • Demonstrated ability to lead people and get results through others; demonstrated team-building skills
  • Ability to plan over a one- to two-year time span
  • Demonstrates ability to manage resources and multiple projects while meeting regulatory and program requirements
  • Ability to analyze problems; develop solutions at a functional and strategic level
  • Knowledge of company policies and procedures
  • Basic accounting skills
  • Strong customer service orientation
  • Commitment to company mission and values
  • Make ethical and professional decisions

Nice To Haves

  • Supervisory experience in human services or business
  • Public speaking experience
  • Knowledge of community resources
  • Ability to motivate and coach individual staff members
  • Ability to work independently and as part of a team
  • Effective time management skills and ability to prioritize duties
  • Always maintain professional manner with customers and staff
  • Proficient computer skills and knowledge of Microsoft Office applications
  • Always maintain a professional manner with customers and in the community when representing the company

Responsibilities

  • Providing leadership for daily operations
  • Overseeing and delegating duties to staff
  • Conducting staff training
  • Conducting performance evaluations
  • Implementing disciplinary actions
  • Planning, organizing, and staffing program activities
  • Providing oversight of program activities
  • Ensuring proper documentation
  • Ensuring adherence to established protocols

Benefits

  • Health insurance starting at $100/month (individual plan)
  • Vision and dental insurance
  • Paid leave time
  • Paid Holidays
  • 401k
  • Life insurance
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