Director of Services

COMMUNITY OPTIONS FOR RESIDENTIAL•Fargo, ND

1d•Hybrid

About The Position

Community Options has a leadership opportunity within the Behavioral Health Services as a Director of Services. The position works closely with the Operations Officer to ensure the department runs smoothly by managing the daily operations of our services provided and the supervision of assigned staff in the region. This role works to establish and maintain positive relationships with our customers, partnering agencies and the general public. Community Options works with individuals from all walks of life, through our person-centered approach, we can assist many people to recognize their potential: Mental health diagnosis Addiction Single parents Low-income or poverty Homelessness Justice Involved

Requirements

Bachelor’s degree in human services, business or related field may be required for assigned caseload; if degree is not required for assigned caseload AND two (2) years’ experience in related field, i.e., human services programs; supervisory experience in either area preferred, related experience may be substituted year for year in lieu of degree (Transcripts are required at the time of offer, copies may be submitted with application or interview).
A valid driver’s license, acceptable driving record, reliable transportation, and proof of insurance for the vehicle subject to the statute of the licensing state will be required based on assigned job duties and the ability to travel based on operational and clientele needs, this may include travel to outer, surrounding regions as assigned
Successfully pass a criminal background check, drug screening, and obtain ND Department of Human Service (DHS) pre-employment approval.
Required to successfully complete required training and/or certification within specified time frame; time requirements will vary based on assigned training or certification programs.
Understanding of human services and developmental disabilities.
Demonstrated ability to lead people and get results through others; demonstrated team-building skills.
Ability to plan over a one- to two-year time span.
Demonstrates ability to manage resources and multiple projects while meeting regulatory and program requirements
Ability to analyze problems; develop solutions at a functional and strategic level.
Knowledge of company policies and procedures; basic accounting skills.
Strong customer service orientation.
Commitment to company mission and values.
Make ethical and professional decisions.

Nice To Haves

Public speaking experience.
Knowledge of community resources.
Proficient computer skills and knowledge of Microsoft Office applications.
Ability to motivate and coach individual staff members.
Ability to work independently and as part of a team.
Effective time management skills and ability to prioritize duties.
Always maintain professional manner with customers and staff.
Always maintain a professional manner with customers and in the community when representing the company.

Responsibilities

Managing the daily operations of our services provided
Supervision of assigned staff in the region
Establish and maintain positive relationships with our customers, partnering agencies and the general public