DS Director Of Service Development And Support

DDS North Region•East Hartford, CT
•Onsite

About The Position

The Department of Developmental Services (DDS) has a DS Director of Service Development and Support position located at the North Region, Private Services, East Hartford, CT. This position oversees a staff of 15 and is responsible for administering the North Region budget for private residential and day supports, forensics, rent subsidy and regional transfers. This position provides oversight of individual budgets and the Fiscal Intermediary Liaison role.

Requirements

  • Eight (8) years of experience in the provision of human service or education programs.
  • Two (2) years of the General Experience must have been in a supervisory or managerial capacity with primary responsibility for planning, developing or coordinating services or programs.
  • Considerable knowledge of and ability to apply management principles and practices.
  • Considerable knowledge of relevant state and federal laws, statutes and regulations.
  • Considerable knowledge of training and development principles, methods and techniques.
  • Knowledge of current trends and practices regarding provision of integrated, supportive community based services to individuals with an intellectual disability.
  • Knowledge of state, private and community human service programs particularly those which provide services to individuals with an intellectual disability or services needed by individuals with an intellectual disability to function in the community.
  • Considerable interpersonal skills.
  • Considerable oral and written communication skills.
  • Considerable organizational and administrative ability.
  • Considerable ability to develop action plans to implement executive program priorities.
  • Considerable ability to plan, organize, direct and effectively coordinate and evaluate all program and staff development activities of department.
  • Considerable ability to direct and manage process of determining staff development goals and objectives based on department new program initiatives.

Nice To Haves

  • Experience in managing supports and services for individuals with intellectual and developmental disabilities.
  • Experience with developing new residential and day programming in partnership with private providers.
  • Experience in services/supports contract negotiations, contract monitoring including reviewing/approving contract service authorizations.
  • Experience with fiscal analysis, budget management and reporting.
  • Experience administering quality monitoring systems including assessing effectiveness and developing Quality Improvement plans.
  • Experience with Microsoft platforms and other DDS Systems, to effectively operate assigned residential programs and capture required data and service delivery.
  • Experience supervising, training, and communicating leadership priorities to staff responsible for implementation.
  • Experience collaborating with various state agencies and other external partners.

Responsibilities

  • Directs staff and operations of a major unit intended to advance agency mission.
  • Coordinates, plans and manages unit activities.
  • Formulates program goals and objectives.
  • Develops or assists in development of related policy.
  • Interprets and administers applicable statutes and regulations.
  • Evaluates staff.
  • Maintains contacts with individuals within and outside of the agency who might impact program activities.
  • Ensures development of resources necessary to conduct training programs and provide technical assistance in implementing services.
  • Manages accounting and funding for major unit.
  • Works closely with regional and training school directors and assistant directors in service development, planning and implementation.
  • Develops budget components related to staff and service development activities, projecting costs of implementing programs.
  • Monitors and evaluates departmental implementation of programs and services to determine need for additional resources, training or support.
  • Leads the recruitment and hiring of staff, including outreach, interview and selection.
  • Performs related duties as required.

Benefits

  • Professional growth and development opportunities.
  • A healthy work/life balance to all employees.
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