Director of Service & Construction - Houston

AIR Communities•Houston, TX

10d•$145,000 - $165,000

About The Position

AIR Communities is seeking a Director of Service & Construction to join its Asset Quality and Service team, supporting Operations teams in Houston, Texas. The role provides regional leadership and expertise in operations support, property P&L adherence, CNOI, EGI and CSAT metrics, and team member development. It also oversees project and construction management, design-build work, contracting, vendors, budgets, casualty response, insurance claims, and environmental health and safety support. The position is based in the Houston area and requires regular travel to communities throughout the region, as well as travel to national meetings. The Director works with property and regional operations teams and supports acquisitions, dispositions, renovation programs, required inspections and compliance activities, and regional construction projects. The role also contributes to capital expenditure, repair and maintenance, and cost-of-ownership budgets. The expected base salary is $145,000–$165,000, plus an annual target bonus. AIR offers benefits and development opportunities described in the posting.

Requirements

At least 4–6 years of multifamily or facilities maintenance and operations experience.
Experience managing service-side operations across a portfolio of multifamily assets.
Experience independently managing multiple construction projects.
Ability to use Power BI and Microsoft Excel.
Ability to generate basic financial IRR analysis.

Nice To Haves

A degree in property management, construction management, engineering, architecture, or a related field is strongly preferred.

Responsibilities

Provide leadership-level operations support, including understanding property budgets, P&Ls, KPIs, systems, and reporting.
Engage regularly with property and regional operations team members, both in person and remotely.
Travel frequently to properties throughout the region and attend national-level meetings.
Develop the internal talent bench for ST, SM, and ASM positions.
Support acquisition and disposition processes, including PCA reviews, on-site inspections, and budget development.
Provide post-acquisition leadership and oversight for AIR Edge and other renovation or upgrade projects.
Track and ensure execution of jurisdictional, lender, and code-mandated activities, including REAC, MOR, 40-year, façade, balcony, and SCEP requirements.
Coordinate, oversee, and report on regional construction activities to ensure projects meet schedules and budgets and comply with applicable regulations.
Support compilation of annual CAPEX PCAs for annual budget reviews.
Support annual R&M and COE budget generation and execution.
Oversee or support project management, construction management, design-build work, contracting, vendor management, budgeting, casualty response, insurance claims, and EH&S.
Generate basic financial IRR analysis and use Power BI and Microsoft Excel.

Benefits

25% rent discount at any AIR community, subject to application and exclusions.
Medical, dental, vision, and life insurance options.
HSA/FSA plans.
Company-paid short- and long-term disability.
401(k) plan with up to 6% employer contribution.
Paid time off, including vacation, sick time, and 14 holidays.
Paid parental leave of up to 16 weeks.
Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
15 hours of paid community-service time annually.
Commuter benefits.
Pet insurance.
Consumer discounts on various products and services.
Ongoing professional development, leadership training, and career growth opportunities.
Annual target bonus.