Director of Service & Construction - Houston

AIR Communities•Houston, TX

10d

About The Position

AIR Communities is seeking a Director of Service & Construction to join its Asset Quality and Service team, supporting Operations teams in the Houston market. The role provides leadership-level operational support, including guidance on property P&Ls, budgets, performance metrics, systems, and team-member development. It also oversees construction and renovation work, project management, vendor and contract management, casualty response, insurance claims, and environmental health and safety support. The position is based in the Houston area and requires regular travel to communities throughout the market, as well as travel to national meetings. The Director supports acquisitions and dispositions, leads post-acquisition renovation efforts, ensures jurisdictional and code-related requirements are completed, and helps develop and execute capital expenditure, repair and maintenance, and other operating budgets. The role requires working knowledge of property and financial reporting systems, Power BI, and Excel, as well as the ability to prepare basic IRR analyses.

Requirements

At least 4–6 years of multifamily or facilities maintenance and operations experience.
Experience managing the service side of a portfolio of multifamily assets.
Experience independently managing multiple construction projects.
Ability to use Power BI and Microsoft Excel.
Ability to generate basic financial IRR analyses.

Nice To Haves

A degree in property management, construction management, engineering, architecture, or a related field is strongly preferred.

Responsibilities

Provide leadership-level operational support, including understanding property budgets, P&Ls, KPIs, systems, and reporting.
Engage regularly with property and regional operations team members, in person and remotely.
Travel frequently to properties throughout the region and attend national-level meetings.
Develop the internal bench for ST, SM, and ASM positions.
Support acquisition and disposition processes, including PCA reviews, on-site inspections, and budget development.
Lead and oversee post-acquisition AIR Edge renovations and other renovation or upgrade projects.
Track and ensure execution of jurisdictional, lender, and code-mandated activities, including REAC, MOR, 40-year, façade, balcony, and SCEP requirements.
Coordinate, oversee, and report on regional construction activities to ensure projects meet schedules and budgets and comply with applicable regulations.
Support compilation of annual CAPEX PCAs for annual budget reviews.
Support annual R&M and COE budget generation and execution.
Support adherence to property P&Ls and achievement of CNOI, EGI, and CSAT goals.
Provide leadership and supervision in project and construction management, design-build oversight, contracting, vendor management, budgeting, casualty response, insurance claims, and EH&S.

Benefits

25% rent discount at any AIR community, subject to application and exclusions.
Medical, dental, vision, and life insurance options.
HSA/FSA plans.
Company-paid short- and long-term disability.
401(k) plan with up to 6% employer contribution.
Paid time off, including vacation, sick time, and 14 holidays.
Paid parental leave of up to 16 weeks.
Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
15 hours of paid community-service time annually.
Commuter benefits.
Pet insurance.
Consumer discounts on various products and services.
Ongoing professional development, leadership training, and career growth opportunities.
Annual target bonus.