Director of Security

Marksman Security LLC•Atlanta, GA

18h

About The Position

The Director of Security (Non-Exempt) oversees shift security operations across multiple Class A commercial buildings. The role ensures all posts are staffed, officers perform to standard, and tenants, visitors, and property assets remain safe and secure. The Director leads by example, providing hands-on support while maintaining a high level of customer service and professionalism.

Requirements

Minimum age of 21.
High school diploma or GED.
Minimum 2–3 years of security experience, preferably in Class A or commercial real estate environments.
Previous supervisory or lead officer experience.
Strong leadership, communication, and conflict resolution skills.
Ability to manage multiple sites and priorities during a fast-paced shift.
Proficiency in report writing and basic computer systems, including incident reporting, access control, and CCTV.
Must be CPR/AED certified or able to obtain certification within 10 days of hire.
Must be workplace violence trained or able to obtain training within 10 days of hire.
Must be active shooter trained or able to obtain training within 10 days of hire.
Valid driver’s license and clean driving record.
Applicants are subject to a background and fingerprint investigation in accordance with applicable federal, state, and local laws.
Applicants are subject to a drug screen to the extent permitted by law.

Nice To Haves

Experience supervising multi-building or campus-style properties.
CPR/First Aid/AED certification.
Military or law enforcement background.

Responsibilities

Supervise on-site security personnel, including lobby, patrol, and access control staff, and ensure post orders are followed.
Monitor CCTV, alarms, and access systems; respond to emergencies such as fire alarms, medical incidents, power outages, and disturbances; and coordinate with police, fire, and EMS when needed.
Conduct safety inspections and identify risks.
Create and manage officer schedules, including call-offs, shift coverage, and overtime; monitor overtime usage and report staffing needs.
Ensure officers follow post orders, uniform standards, and company policies; conduct performance evaluations, address performance issues, and document disciplinary actions when necessary.
Train and onboard new officers and provide ongoing coaching.
Serve as the main point of contact for tenants and visitors regarding security issues; maintain a visible, professional presence; and respond promptly to concerns, service requests, and security-related issues.
Ensure officers provide exceptional customer service to tenants, visitors, and vendors.
Respond to incidents, emergencies, alarms, and disturbances; ensure incidents are documented in detailed, accurate reports; notify management and escalate issues as required; and assist with investigations and follow-up actions.
Work closely with property management and engineering; monitor loading dock activity and vendor access; and ensure parking operations, including gates, arms, and traffic flow, are functioning properly.
Complete daily activity reports, shift summaries, and incident documentation; assist with timekeeping verification and shift scheduling support.
Enforce safety protocols and emergency procedures, including fire, evacuation, and medical procedures; ensure compliance with company policies, local regulations, and property standards; and identify and report security risks, hazards, or maintenance concerns.