Director of Security

Orlando Magic•Orlando, FL

36d•Hybrid

About The Position

This role is not supporting basketball operations. The Director of Security will be responsible for safety and security matters for the Orlando Magic Business Operations. This includes coordinating efforts to provide a safe environment for employees, guests, executives, and clients. The Director will establish and maintain relationships with local, state, and federal law enforcement agencies and emergency services, serving as the primary contact. They will also collaborate with Orlando Magic Basketball Operations Security, NBA league security, and affiliates like Osceola Magic and Orlando Solar Bears. The Director will oversee programs in Security Operations (Site Management, Event Security, Crisis Management, Facility Security Management/Liaison, Stakeholder/Law Enforcement Liaison, Intelligence Analysis) and Business Operations Security Administration (Investigations, Education, and Internal Support).

Requirements

Bachelor’s degree in Criminal Justice, Security Management, Business, Hospitality, or equivalent work experience.
At least five (5) years of experience in sports & entertainment, security, law enforcement and/or corporate security, with a demonstrated record of progressively responsible experience.
Extensive supervisory experience.
Ability and willingness to work all Orlando Magic home games (45+ annually) plus a select number of non-Magic related events (21-40 annually), including nights and weekends, and be on-call as necessary.
Proven ability to effectively interact with a myriad of diverse internal and external stakeholders.
Deep understanding of security operations, crowd management, emergency response, and risk management best practices.
Experience working with law enforcement, fire/life safety, emergency services, and regulatory agencies.
Familiarity with advanced security technologies (CCTV, access control, incident management systems).
Proven ability to interpret and apply league standards (e.g., NBA Arena Security Procedures & Guidelines).
Well-versed in critical incident management.
Familiarity with advanced security and guest-facing technologies.
Strong financial acumen and experience managing departmental budgets, contracts, and vendor relationships.
Demonstrated ability to communicate and positively interact in a diverse multi-cultural environment.
Prior experience with security and special event planning, threat assessment and analysis and intelligence information assessment.
Experience with professional sports teams.
High level of personal integrity, ability to professionally handle confidential matters, and show appropriate judgment and maturity.
Excellent leadership skills.
High degree of initiative, dependability and ability to work with little supervision.
Demonstrated ability to analyze facts and exercise discretion and sound judgment.
Ability to research and remain current with industry security trends, as well as changing government and state laws.
Exceptional communications and interpersonal skills.
Proven proficiency in developing security policy and procedures.
Demonstrated commitment to education, including experience in developing and leading corporate-wide training initiatives.
Knowledge of management concepts and techniques needed to lead and oversee programs and project activities.
Demonstrated ability to support a safe and hazard-free workplace.
Ability to lead and manage investigative efforts.
Create and manage operating plans and budgets.
Aptitude to manage contractors and contracted security personnel.
Adept at securing the cooperation of others to achieve strategic and tactical results.
Must be able to travel occasionally.
Proficient in all Microsoft Office products and other related computer skills.
Ability to meet tight deadlines and work well under pressure.
Strong organizational skills, time management skills and attention to detail.
Strong verbal and written communication skills with an emphasis on business writing skills.
Ability to prioritize and manage multiple tasks/projects.
Ability to work independently without supervision, be self-directed and demonstrate initiative.
Strong team synergy skills and ability to work collaboratively with others.
Excellent ability to establish rapport and build strong interpersonal relationships.
Exhibit good judgment and decision-making skills.

Nice To Haves

Advanced degree or relevant certifications (e.g., CPP, PSP, Crowd Management).
National Incident Management System (NIMS) and Incident Command System (ICS) certification.
NBA experience preferred.

Responsibilities

Direct the development of an effective organizational security strategy in partnership with senior executives, assessing and mitigating risk, maintaining continuity of operations, and protecting personnel and property.
Develop and implement security policies, standards, guidelines, and procedures.
Stay informed about state-of-the-art security technologies, strategies, and innovations and make recommendations.
Oversee and/or liaise with directors and vendors for safeguarding company assets and ensuring the physical safety of employees and visitors, including coordination with third-party arena and administrative office security.
Ensure security is integrated into the planning process for all Business Operations organizational events.
Inform TBD and other senior executives of pertinent security and intelligence information that could impact the organization and make recommendations for risk mitigation.
Provide support to Basketball Operations (BOPs) Security for unobtrusive security measures for players, coaches, and BOPs staff.
Oversee physical protection capabilities, including asset protection, access control systems, and video surveillance at Business Operations managed facilities.
Budget for and direct the purchase of security-related goods and services.
Liaise with other Magic entities to support information technology security, workplace violence prevention, and employee education and awareness, including drills and tests.
Oversee critical incident/crisis management response planning, including updating and testing Emergency Operating Plans (EOPs) and related policies.
Engage and manage work with outside consultants for security audits, program enhancements, and training.
Lead the development and management of corporate and criminal intelligence information.
Liaise with Magic entities to manage security for threat mitigation efforts, including staff terminations.
Liaise with NBA security personnel to ensure compliance with NBA rules and regulations.
Oversee internal investigations, security breaches, and other matters requiring examination for the organization's Business Operations.
Perform other duties as assigned.