Director of Security

Gun Lake Tribal Gaming • Wayland, MI

1d • Onsite

About The Position

The Director of Security implements the overall security strategy, policies, and Gun Lake Casino Resort standards to ensure the physical safety of all Guests, Team Members, and Vendors and the security of the property and assets. The Director of Security implements staff training and establishes operational plans for crisis response, disaster recovery, evacuation, workplace violence, and other emergencies. This position manages and maintains access control systems, physical key control, alarms, and other physical security measures. Additionally, the Director of Security delivers education programs and communications on security policies and topics to ensure Team Members are adequately informed and equipped to manage potential security issues. Participate in tribal, local, state, or federal working or advisory groups to keep up-to-date with all security-related information, directives, and events. Leads and directs significant investigations and critical event responses in coordination with law enforcement and other officials or agencies. This role reviews incident reports, develops security process improvements, handles budgets, and allocates resources for security operations.

Requirements

• Must be 21+ years of age.
• Five years of law enforcement or equivalent experience as a Security Manager and/or Director.
• Casino experience required.
• Must possess a valid Driver’s License.
• Excellent oral and written communication skills; ability to relate well with all levels of the organization and guests; strong listening and critical thinking skills.
• Proven experience and in-depth comprehensive knowledge in security, investigation, loss prevention, safety awareness, and risk management.
• Must have advanced computer skills and working knowledge of Microsoft Office Suite.
• Proven experience with maintaining a high level of confidentiality.
• Demonstrated prior success with leading staff in the development of departmental goals.
• Ability to evaluate courses of action and reach sound, non-judgmental, management decisions and resolutions.
• Must know the SDS booklet location(s) for your area.
• Ability to handle multiple tasks and prioritize efficiently.
• Must possess or be able to obtain an Alcohol Awareness Card (TIPS).
• Ability to obtain a gaming license with the Gun Lake Tribal Gaming Commission.

Nice To Haves

• Bachelor’s degree in Criminal Justice, Business, or related field preferred.
• If not already certified, training will be provided for Alcohol Awareness Card (TIPS).

Responsibilities

• Responsible for practicing, supporting, and always promoting Gun Lake Casino Resort’s Four Diamond Standards.
• Lead all Team Member Engagement activities for the Security Department.
• Responsible for department management to ensure excellent Guest service, obtain optimum efficiency and economy of operations, and maximize profits and property presentation according to policies, procedures, and regulatory requirements.
• Responsible for reviewing and updating department Policies and Procedures.
• Ensures all policies and procedures, laws, Tribal Gaming Commission regulations, and internal controls are enforced.
• Responsible for maintaining accurate, thorough, and confidential internal security and personnel investigations as directed.
• Responsible for auditing and maintaining inventory of both controlled and non-controlled keys.
• Responsible for managing access control systems for card reader access.
• Establish a working relationship with tribal, local, state, and federal law enforcement agencies and emergency services.
• Coordinate with local law enforcement regarding illegal activities occurring on the property.
• Direct emergency management during emergencies.
• Provide immediate response and direct internal investigations.
• Stays current with best practices in effective security operations and participates in continuing education opportunities to maintain knowledge of and compliance with laws and regulations.
• Responsible for developing and implementing organizational goals, business strategies, policies, and operational plans/budgets.
• Responsible for all employment-related actions, including hiring, termination, and evaluation of Team Members within the department.
• Responsible for always practicing, supporting, and promoting Gun Lake Casino Resort’s “Unsurpassed Service Standards.”
• Practice teamwork, support fellow Team Members, and create an energized, positive, team-oriented work environment.
• Conducts regular audits and inspections to assess, identify and mitigate any security vulnerabilities or gaps.
• Interact with Guests in a friendly and courteous manner and handle all Guest opportunities.
• Other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Director