Director of Security
About The Position
The Director of Security is responsible for creating and maintaining a safe, secure, and welcoming environment for guests and team members at The Merchant Building. This leader oversees security operations, risk management, and emergency preparedness while ensuring security practices support Makeready’s lifestyle brand and elevated guest experience. As a member of the property leadership team, the Director of Security partners with Operations, People + Culture, and Engineering to proactively manage risk and support seamless hotel operations. The role includes leading the security team, overseeing property security systems and daily functions, coordinating with local emergency services, and managing vendors, contracts, and the department budget.
Requirements
- At least 5 years of security leadership experience, preferably in hospitality or related industries.
- Proven ability to lead teams and manage complex operations.
- Strong knowledge of security operations, risk management, and compliance.
- Excellent communication and leadership skills.
- Ability to stand and walk for prolonged periods.
Nice To Haves
- Professional security certifications such as CPP or PSP.
- Experience in lifestyle or boutique hospitality environments.
Responsibilities
- Lead, coach, and manage the security team to deliver professional, service-oriented security operations.
- Oversee daily security functions, including patrol, access control, and incident response, while ensuring security presence enhances the guest experience and maintains safety standards.
- Identify and mitigate safety and security risks across the property.
- Develop and maintain emergency response plans and safety protocols.
- Conduct regular risk assessments, safety audits, and drills.
- Ensure compliance with local regulations and company standards.
- Partner with hotel leadership and department heads to support operations and special events.
- Serve as the primary liaison with local law enforcement and emergency services.
- Provide clear reporting and communication on incidents and trends.
- Oversee security systems, including CCTV, access control, and alarms.
- Manage vendors, contracts, and the department budget.
- Adhere to Makeready's Guiding Principles, policies, and procedures.
- Perform additional duties and assignments as assigned.
Benefits
- Accommodating PTO/PTO exchange
- Medical, dental, and vision benefits
- Maternity and paternity leave
- Pet insurance
- Company-matched dependent care
- Company-matched 401k
- Student loan repayment program
- Additional ancillary benefits
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
