Director of Security

Hilton Grand Vacations•Lahaina, HI

2d•Onsite

About The Position

As the Director of Security, you will be responsible for executing your position's responsibilities and driving company success through performing the following tasks to the highest standards. You will Plan, direct and coordinate activities relating to the protection, safeguarding and security of company assets, team members, guests and owners ensuring that established goals and objectives are accomplished with prescribed priorities, time limitations and fiscal responsibilities. Commitment and dedication to service are encouraged behaviors to be displayed towards our guests and team members at all times.

Requirements

5+ years of security related experience
4+ years supervising or developing a team
Knowledge of principles and practices of security operations and management, enforcement procedures and safety practices in a hospitality environment
Strong leadership capability with the ability to motivate, develop, and engage staff in a positive manner that produces business results
Demonstrates problem solving, analytical and conceptual skills
Ability to effectively prioritize and manage multiple tasks and deadlines and manage competing priorities within a small team environment
Experience with processing Workers Compensation and General Liability Claims
Ability to communicate effectively and courteously, both verbally and in writing, with guests, team members, managers and all other department staff of all ages including proper handling of emotional situations and needs
High School Diploma or GED

Responsibilities

Responds to owner and guests’ problems and oversees resolution
Ensures that a high standard of service is delivered in a friendly and personalized manner
Maintains a high level of transparency and contact among guests and owners
Anticipates guests’ needs and provides services that are beyond expectations
Use insights to drive and guide the development of new offerings
Models high standards of honesty and integrity.
Uses a methodical and logical approach in the development of recommendations for action
Provides novel and creative approaches to problem solving to achieve strategic outcomes
Create a positive and motivating working environment
Use situational awareness to adapt and adjust to fit the needs of the moment
Plans, examines, analyzes, evaluates and supervises security operations for the property