Director of Security & Guest Protection

Distro•Franklin, TN
•Onsite

About The Position

The Director of Security & Guest Protection leads security and guest-protection operations for a confidential luxury hospitality campus in Franklin/Brentwood, Tennessee. The property is described as spanning more than 300 acres and includes guest accommodations, private cottages, event venues, wellness facilities, dining operations, outdoor recreation, and VIP guest services. Its operations include luxury hospitality, private-estate-style services, executive and VIP visitor management, high-end events and productions, and 24/7 property operations. The role oversees physical security and protective operations, including multi-shift operations, access control, surveillance and alarm systems, visitor management, security reporting, emergency preparedness, and VIP protection coordination. It also entails leadership of security personnel, emergency response and incident command, investigations, security technology, administrative reporting, risk assessments, briefings, presentations, metrics, and budget oversight. The position requires evening, weekend, and holiday availability as well as on-call leadership availability.

Requirements

  • At least 8 years of progressively responsible experience in physical security, protective operations, emergency management, law enforcement, military security, hotel security, corporate security, or a comparable field.
  • At least 3 years of leadership experience managing supervisors and multi-shift security operations.
  • Experience with VIP protection, emergency-response leadership, incident command, security investigations, security technology management, and team leadership and development.
  • Experience with access control, surveillance systems, alarm systems, visitor management, security reporting platforms, and security SOP development.
  • Knowledge or experience in crisis response, incident command, fire and life safety, evacuation planning, severe-weather response, and medical-emergency coordination.
  • Experience coordinating executive protection and managing high-profile guests while maintaining confidentiality and discretion.
  • Administrative capabilities including incident reporting, risk assessments, executive presentations, briefings, security metrics, and budget oversight.
  • Valid driver's license.
  • Ability to work evenings, weekends, and holidays and provide on-call leadership availability.
  • Ability to meet licensing and background requirements.

Nice To Haves

  • Bachelor's degree in Security Management, Criminal Justice, Emergency Management, Hospitality, or Business.
  • ASIS CPP certification.
  • ASIS PSP certification.
  • FEMA ICS-100, ICS-200, IS-700, or IS-800 certification.
  • CPR, AED, or First Aid certification.
  • Hotel or resort security leadership experience.
  • Private club, private estate, or campus security experience.
  • Executive protection or event security experience.
  • Vendor or contract management experience.
  • Experience implementing security technology.
  • Tennessee Security Registration; armed registration if required.

Responsibilities

  • Lead physical security and protective operations for the hospitality campus.
  • Manage supervisors and multi-shift security operations.
  • Oversee access control, surveillance systems, alarm systems, visitor management, and security reporting platforms.
  • Develop security standard operating procedures.
  • Lead crisis response and incident command, including fire and life-safety matters, evacuation planning, severe-weather response, and coordination of medical emergencies.
  • Coordinate executive protection and manage high-profile guest needs with confidentiality and discretion.
  • Conduct security investigations and risk assessments.
  • Manage security technology.
  • Prepare incident reports, executive presentations, briefings, and security metrics.
  • Provide budget oversight.
  • Lead and develop the security team.
  • Maintain leadership availability for on-call needs and work evenings, weekends, and holidays as required.

Benefits

  • Competitive base salary of $95,000–$110,000 annually; expected hiring range is $100,000–$105,000.
  • Potential incentive compensation.
  • Possible relocation support.
  • Potential vehicle allowance.
  • Potential phone allowance.
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