Director of Sales

The Marcus Corporation • Lincoln, NE

4d • Onsite

About The Position

The Lincoln Marriott Cornhusker Hotel is seeking a talented and driven Director of Sales to join their team. This is an opportunity for a hotel sales professional looking to advance their career. The hotel is a Nebraska Landmark with a rich history, serving the capital city for nearly 90 years and is part of Milwaukee-based Marcus Hotels & Resorts. The property is known for its unique character and style, aiming to create extraordinary experiences for guests and associates.

Requirements

• High school diploma or equivalent required.
• Basic mathematical skills that allow for calculation of room blocks, function costs and estimated checks.
• Flexibility to work varying schedules to reflect the business needs of the hotel and oversight of events.
• Ability to effectively handle guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions.
• Excellent interpersonal, listening and communication skills to include the ability to read, write, speak, and understand the English Language.
• Ability to sit, stand and move throughout to perform essential job functions.
• High degree of accuracy and detail orientation.
• Promptly respond to requests for information on hotel facilities and menus.
• Conduct tours of the hotel to include ballrooms, meeting space, guest rooms, food and beverage outlets and public space and meet with clients as needed.
• Hearing and visual ability to observe and detect signs of emergency situations.
• Ability to access and accurately input information.
• Thorough knowledge of Microsoft Word and Excel is required.
• Must have excellent telephone etiquette skills.
• Must be able to represent the company in a professional, well-groomed and courteous manner.
• Strong knowledge of market segments.
• Excellent analytical skills.
• Mathematical skills that allow for calculation of room blocks, average rates, budgets, and forecast information.
• Ability to travel.
• Reliable transportation required for outside sales calls.
• Flexibility to work varying schedules to reflect the business needs of the hotel.
• Ability to meet departmental/hotel financial and sales objectives.

Nice To Haves

• Four-year college degree preferred.
• Any combination of education and training within hotel sales and/or event planning may also be considered.
• Knowledge of Marriott systems including CI/TY is preferred.

Responsibilities

• Supervision of staff, planning and development of market segments, contract and booking approval, sales lead assignment, and overseeing sales efforts for all Sales Managers.
• Account prospecting, solicitation, and development via telephone, personal contact, outside calls, correspondence, email and other means of communication.
• Conduct hotel site inspections, entertain both in house and off property, and maintain thorough follow up methods.
• Represent hotel at trade shows, civic/business functions, industry-related associations, and other events to promote the hotel and/or the city.
• Attend meetings including, but not limited to, pre-convention, business review, profit and loss, executive operating committee, marketing, departmental and any other meetings deemed necessary to your position.
• Strategic planning, goal setting, yield management, period end reports, and other departmental activities to meet financial and sales objectives for the property.
• Serve as liaison between hotel, advertising and public relations agencies, and Lincoln Convention & Visitors Bureau Initiatives.
• Acts as liaison between Sales Manager(s) and Event Manager(s).
• Remain calm and alert especially during emergency and heavy hotel activity.
• Responsible for a monetary goal to be mutually agreed upon by the General Manager and the Vice President of Sales and Marketing/Revenue Generation.
• Communicate all special needs and changes to the staff responsible for ensuring completion of requirements.
• Know the function space and how it works in detail along with appropriate set ups and turn times.
• Ensure guest satisfaction by follow up after event with thank you letter and comment card effectively and accurately communicate over the phone and take correct messages.
• Follow all Marcus Hotels and Resorts policies and procedures, Marriott Standards, and Information Protection procedures.
• Perform all other related duties and special projects as requested and/or assigned.

Benefits

• Medical, dental, vision and life insurance offered for full time associates following initial waiting period
• 401K for eligible associates following 90 days of employment
• Paid vacation time for eligible associates
• Free employee parking on site
• Free meal during each shift worked
• Discounts at Marcus Hotels & Resort locations & Marriott worldwide locations
• Free/discounted movie tickets at Marcus Theater locations
• Marriott Brand training and development
• Ability to transfer and promote within Marcus Hotels & Resorts

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED