Director of Sales

Vosges Haut-Chocolat•Chicago, IL

10d

About The Position

The Director of Sales will be responsible for building, leading, and mentoring the B2B Sales Team, with an initial focus on the Corporate Gifting market. This role involves establishing clear sales processes, performance expectations, and a culture of accountability and customer focus. The Director will partner with the Director of Operations to create and maintain Service Level Agreements (SLAs) and co-lead weekly Sales & Operations meetings. Additionally, the role requires reconfiguring and optimizing HubSpot for pipeline management, forecasting, and analytics, as well as implementing reporting dashboards and KPIs. The Director will also develop standardized B2B product offerings, pricing structures, and packaging, and create sales materials such as pitch decks and proposal templates. The ultimate goal is to drive revenue growth through rigorous pipeline management and high-impact sales strategies, ensuring all customer commitments are fulfilled.

Requirements

7+ years of B2B sales experience, with at least 3 years in a sales leadership role.
Proven success building or scaling sales teams, ideally within a high-growth or startup environment.
Strong expertise with CRM systems (HubSpot experience strongly preferred).
Demonstrated ability to collaborate effectively with Operations or cross-functional partners.
Exceptional communication, organizational, and strategic planning skills.

Nice To Haves

Experience developing sales assets, productized offerings, or go-to-market strategies is a plus.

Responsibilities

Build, lead, and mentor the B2B Sales Team with an initial focus on the Corporate Gifting market.
Establish clear sales processes, performance expectations, and a culture of accountability and customer focus.
Ensure sales team members stay focused on selling while internal teams deliver consistently on commitments.
Partner with the Director of Operations to create and maintain Service Level Agreements (SLAs) that support a high-quality, efficient sales-to-delivery workflow.
Co-lead weekly Sales & Operations meetings to ensure alignment, resolve issues, and drive continuous improvement across both teams.
Reconfigure and optimize HubSpot to support B2B pipeline management, forecasting, and win/loss analytics.
Implement reporting dashboards and measurable KPIs to track sales activities, conversion rates, and overall performance.
Develop standardized B2B product offerings, pricing structures, and packaging.
Create or oversee the development of sales materials, including pitch decks, one-pagers, case studies, and proposal templates.
Ensure consistent brand messaging and a polished, professional presentation of all sales assets.
Drive revenue growth through rigorous pipeline management and high-impact sales strategies.
Monitor and analyze market trends, customer feedback, and competitor activity to inform product and sales strategies.
Ensure that every commitment made to customers is fulfilled by partnering closely with internal teams and escalating risks proactively.