Director of Sales

Four Seasons Hotels and Resorts•Los Angeles, CA

1d•$150,000 - $164,000•Onsite

About The Position

The Director of Sales is a senior commercial leadership role responsible for driving total hotel revenue through strategic oversight of the Group, Corporate, Leisure, and Entertainment sales segments at Four Seasons Hotel Los Angeles at Beverly Hills. This role is ideal for an accomplished, commercially minded sales leader with prior Director of Sales or Associate Director of Sales experience, preferably within a luxury hotel environment. The successful candidate will bring a sophisticated understanding of luxury sales strategy, revenue optimization, team leadership, and client relationship management, with the ability to operate confidently in a complex and highly competitive Los Angeles market. As a key member of the Commercial leadership team, the Director of Sales will partner closely with the Commercial Director, Revenue Management, Marketing, Catering, Conference Services, and Operations to ensure all sales efforts are aligned with the hotel’s broader business objectives. This individual will be responsible for leading a seasoned and tenured sales team, providing strategic direction, coaching, accountability, and inspiration to drive both individual and collective performance. The role requires a polished, proactive, and results-oriented leader who can balance long-term strategic planning with daily execution, while representing the Four Seasons brand with excellence, credibility, and commercial discipline.

Requirements

2–4 years of experience as a Director of Sales or Associate Director of Sales, preferably within a luxury hotel, resort, or complex urban market.
Prior experience leading an established sales team is strongly preferred.
Experience within a luxury hospitality environment is highly preferred, with a strong understanding of elevated client expectations, brand positioning, high-touch relationship management, and premium market dynamics.
Proven ability to lead, motivate, and develop a tenured team in a high-performance environment. Must be confident managing experienced sellers, setting clear expectations, driving accountability, and creating a culture of collaboration and results.
Strong understanding of sales strategy, revenue management, market segmentation, pricing, forecasting, and business mix optimization. Ability to connect sales activity directly to overall hotel performance and profitability.
Demonstrated success in account management, prospecting, negotiation, business development, and closing high-value opportunities. Strong knowledge of group, corporate, entertainment, leisure, and luxury market segments is preferred.
Polished communication style with the ability to represent the hotel and the Four Seasons brand confidently with clients, ownership, senior leaders, and internal stakeholders.
Highly proactive, competitive, and solution-focused, with the ability to adjust strategies based on market conditions, performance data, and changing business needs.
Strong cross-functional leadership skills with the ability to influence, align, and partner effectively across departments.
Bachelor’s degree in Business Administration, Hospitality Management, Marketing, or a related field is preferred.
Strategic sales leadership
Strong commercial and financial acumen
Ability to lead and motivate a tenured team
Excellent negotiation and relationship-building skills
Executive-level communication and presence
High level of initiative, urgency, and competitive drive
Strong analytical and forecasting capabilities
Ability to manage multiple priorities in a fast-paced environment
Collaborative leadership style
Commitment to luxury service standards and brand excellence

Responsibilities

Lead and oversee all sales activities for the hotel, ensuring strategies are focused on driving profitable revenue across all business segments.
Translate the hotel’s commercial priorities into clear, actionable sales plans that maximize group, transient, entertainment, corporate, and high-value account opportunities.
Lead, coach, and inspire a tenured, high-performing sales team. Provide clear direction, performance accountability, mentorship, and ongoing development to ensure each team member is achieving individual goals while contributing to the broader commercial success of the hotel.
Partner closely with Revenue Management and the Commercial Director to align sales strategies with demand patterns, pricing opportunities, market conditions, and total hotel revenue objectives. Ensure group and account strategies are thoughtfully balanced with transient demand to maximize overall profitability.
Actively identify and pursue new business opportunities while protecting and growing existing key accounts. Maintain a strong presence in the luxury hospitality, corporate, entertainment, leisure, and group markets, ensuring the hotel remains top of mind with clients, agencies, partners, and industry influencers.
Build and maintain meaningful relationships with key clients and stakeholders. Lead strategic negotiations with confidence and sophistication, balancing client needs with the hotel’s revenue goals, brand standards, and long-term positioning.
Oversee sales forecasting, production tracking, pace analysis, and performance reporting. Provide thoughtful insights and recommendations to the Commercial Director and hotel leadership team, ensuring sales activity is aligned with forecast, budget, and market opportunities.
Support the development of the annual Commercial Plan, including segment strategies, account deployment, sales goals, incentive structures, and key action plans. Ensure goals are clearly communicated, understood, and executed across the sales team.
Partner effectively with Marketing, Revenue Management, Catering, Conference Services, Rooms, Food & Beverage, and Operations to ensure a seamless approach to business generation, conversion, and execution. Serve as a strong internal advocate for both the client experience and the hotel’s commercial priorities.
Oversee the daily rhythm of the sales department, including team meetings, deployment, account reviews, site experiences, client engagement, and follow-up standards. Ensure the sales team operates with structure, urgency, professionalism, and brand-level excellence.