Director of Sales

Amadeus•Portsmouth, NH
•Remote

About The Position

The Director of Sales is responsible for growing Amadeus Hospitality’s full solutions portfolio with existing and prospective hotel partners in Connecticut and Rhode Island. The role owns the customer relationship from the initial deal through long-term growth and serves as Amadeus’s primary representative to new customers. The position is part of the Northeast Region, Americas Hospitality team, working alongside regional colleagues and a commercial sales team that includes Customer Success Managers, Solutions Consultants, and Sales Support members. The regional team is led by a Vice President.

Requirements

  • Bachelor’s degree or equivalent professional experience in technology, marketing, hospitality, or business intelligence sales.
  • At least 10 years of sales or sales-leadership experience, preferably within hospitality.
  • Strong commercial judgment, credibility, and leadership in complex customer situations.
  • Ability to influence senior executives.
  • Strong presentation and communication capabilities.
  • Track record of exceeding sales expectations and fostering collaboration.
  • High energy and passion.
  • Competency with Salesforce or a comparable CRM.
  • Strong interpersonal skills, adaptability, and ability to build credibility with prospects, customers, colleagues, and team members.

Nice To Haves

  • Amadeus solutions and/or technology-sales experience.
  • An established hospitality-industry network.

Responsibilities

  • Develop strategic relationships throughout customer organizations.
  • Expand territory penetration and acquire new customers across the Amadeus Hospitality portfolio.
  • Deliver annual new-business and renewal or retention targets.
  • Develop strategic account plans for new-account acquisition and expansion of existing partnerships.
  • Generate opportunities through consultative selling and relationship-building, including with C-suite executives.
  • Lead sales campaigns and follow-up activity.
  • Partner with Product Specialists on opportunity identification, proposals, pricing, negotiation, and closing.
  • Execute corporate product-endorsement initiatives locally.
  • Maintain strong internal relationships with Amadeus stakeholders and engage appropriate resources for customers.
  • Maintain a sufficient new-business pipeline to achieve KPIs and sales goals.
  • Partner with Customer Success Management on customer satisfaction and retention while owning the overall renewal process.
  • Represent Amadeus in the regional hospitality market through industry organizations and speaking opportunities.

Benefits

  • Attractive remuneration packages including salary, bonus, equity, and benefits.
  • Learning opportunities through on-the-job training, formal learning activities, and interactions with colleagues.
  • Supportive and caring work environment that values employees’ careers and personal and family life.
  • Flexible working model.
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