Director of Sales

Westin Chicago North Shore•Chicago, IL

About The Position

Overall responsibility for total revenue and yield strategies, implementation and results including group and transient rooms, group food and beverage, meeting room rental, local catering, outlet, and other revenues. Strategies will include market mix, pricing, status, direct sales, marketing, and acquisition status and results. Maximize profitability for the hotel and outstanding quality service for the customers. Accountable to market performance and potential performance as well as budget, forecast, and target goals. Participate in total hotel management as a member of the hotel Executive Committee.

Requirements

Requires 5 or more years of Director of Sales & Marketing Experience.
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision.
Must possess basic computational ability.
Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel and Delphi.
Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.
Extensive knowledge of sales skills.
Ability to assess/evaluate employees’ performance fairly.
Extensive knowledge of revenue management.
Ability to recruit, supervise, train and motivate multiple levels of managers.
Knowledge of hotel and competitive market.
Ability to analyze data and establish appropriate action plans.

Responsibilities

Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel.
Prepare, implement and compile data for the strategic sales plan, monthly reports, annual goals, sales and marketing budget, forecasts and other reports as directed/required.
Develop rates, group ceilings and deployment strategies through review of competitive data, demand analysis and mix management.
Recruit, direct, manage, train and counsel sales staff. Oversee departmental matters as they relate to federal, state and local employment and civil rights laws.
Actively participate in sales presentations, property tours and customer meetings.
Conduct/attend daily business review meetings, weekly strategic sales meetings, management meetings and other meetings as required/ requested.
Manage/direct all advertising, public relations and promotional activities.
Professionally represent the hotel in community and industry organizations and events.
Participate as team player with other key executive members.
Provide constructive feedback to all departments and to hotel sales and marketing staff.
Be a leader and role model to all employees.
Additional duties as necessary and assigned.