Director of Sales

Marriott•San Antonio, TX

13d•Onsite

About The Position

The Director of Sales is responsible for directing, coordinating, training and supervising the Sales and Catering Managers in all sales-related activities, including direct sales efforts, follow-up, and proper sales administration. He/she is also responsible for growing existing accounts and generating new business to ensure that rooms revenue and catering revenue meet or exceed budget in order to maximize revenue and profits and to improve the hotel's performance in the marketplace. This hotel is owned and operated by an independent franchisee, Pyramid Global Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Requirements

At least 6 years of progressive hotel sales experience; or a 2-year college degree and at least 4 years of hotel sales experience.
Supervisory experience required.
Must have a valid driver’s license in the applicable state.
Long hours are sometimes required. Typically, a 50-hour work week.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must maintain composure and objectivity under pressure.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the need.
Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by coworkers and guests.
Must be able to work with and understand financial information and data, and basic arithmetic functions.

Responsibilities

Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
Maintain regular attendance in compliance with Pyramid Hospitality standards as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include compliance with Pyramid Hospitality dress code and wearing a name tag when working (per brand standards).
Always comply with Pyramid Hospitality standards and regulations to encourage safe and efficient operations.
Attend monthly all-employee meetings and any other functions required by management.
Attend weekly staff meetings and provide training on a rotational basis, using steps to effective training according to Pyramid Hospitality standards.
Supervise, administer, and ensure timely completion of all activities in the Sales Department.
Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Front Office, and Reservations.
Develop a complete knowledge of company Sales policies and ensure knowledge of and adherence to those policies by the sales team.
Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies.
Comply with attainment of individual goals
Coordinate group and transient bookings to maximize profits.
Operate within established sales expense budget.
Monitor production of all top accounts and evaluate trends within your market and ensure the Sales Team is held accountable for those accounts within their territory.
Supervise Catering Manager to ensure that the Catering, Food & Beverage, and Meeting Room rental budgets are met or exceeded.
Coordinate all non-group transient sales solicitations to maximize overall profits.
Initiate and follow up on leads.
Maintain and participate in an active sales solicitation program.
Implement a continuous sales training program for sales staff using steps to effective training according to hotel standards.
Maintain a professional working relationship and promote open lines of communication with managers, employees, and other departments.
Prepare required reports in a timely manner.
Conduct weekly sales meetings.
Conduct daily ABR meetings with Sales staff and General Manager.
Meet and greet onsite contacts.
Ensure that employees are always attentive, friendly, helpful, and courteous to all guests, managers and other employees.
Act, as directed, on behalf of the General Manager in his/her absence.
Entertain clients.
Maintain strong visibility in local community organizations.
Perform any other duties as requested by the General Manager.