Director of Sales - MDLIVE - Remote

The Cigna Group

2d•Remote

About The Position

As the Director of Sales, you will be responsible for driving new logo acquisition and revenue growth across health plans, employers, TPAs, consultants, and health systems. This is a true hunter role focused on identifying, developing, and closing strategic enterprise opportunities within a complex healthcare landscape. The successful candidate will demonstrate a proven track record of exceeding sales quotas through proactive prospecting, executive relationship development, and disciplined execution of complex, multi-stakeholder sales processes. This individual must be comfortable getting into the details of sophisticated healthcare benefit and virtual care solutions, working closely with internal business partners and external stakeholders to design solutions that meet client needs. This position owns the entire customer acquisition lifecycle, from prospecting and opportunity development through contracting, implementation support, and formal transition to Client Success. Success requires close collaboration with Product, Clinical, Network, Operations, Finance, Legal, Implementation, Marketing, and Client Success teams to develop customized solutions and navigate complex organizational structures. The ideal candidate is a highly motivated self-starter who thrives in a fast-paced environment, learns quickly, maintains a positive and team-oriented mindset, and has the persistence and resilience necessary to win highly competitive enterprise opportunities.

Requirements

Demonstrated success meeting and exceeding enterprise sales quotas in healthcare, digital health, benefits, or virtual care markets.
Proven track record of acquiring net-new logos and building pipeline through proactive business development efforts.
Deep understanding of healthcare benefits, plan design, funding arrangements, and employer and health plan buying processes.
Strong knowledge of the virtual care, digital health, and healthcare benefits ecosystem.
Ability to manage complex, detail-oriented sales cycles involving multiple stakeholders and extended purchasing timelines.
Experience collaborating with cross-functional teams to develop customized client solutions and navigate operational, clinical, technical, and contractual requirements.
Established executive-level relationships within health plans, employers, consultants, TPAs, and healthcare organizations.
Strong executive presence with demonstrated success engaging C-suite decision makers.
Exceptional organizational, analytical, and project management skills with the ability to manage multiple priorities simultaneously.
Ability to rapidly learn new products, market dynamics, and healthcare trends.
Positive, collaborative, team-first mindset with a strong work ethic and high degree of accountability.
Strong negotiation, communication, presentation, and relationship management skills.
Experience utilizing Salesforce and related sales technologies to maintain accurate forecasting and pipeline visibility.
Experience in utilizing AI tools on a day-to-day basis to support workflows and to create efficiencies.
Ability to work effectively across complex organizations and influence outcomes without direct authority.

Nice To Haves

Bachelor's degree preferred.
Experience with provider network strategy or network contracting is strongly preferred.
Experience managing opportunities through implementation and client transition processes preferred.

Responsibilities

Drive net-new logo acquisition within an assigned territory through strategic prospecting, executive relationship development, and disciplined pipeline management to meet or exceed annual revenue quotas.
Develop and execute territory and account strategies, buyer engagement plans, and opportunity-specific sales motions that create a clear path to close.
Lead complex, consultative sales processes involving clinical, operational, financial, technology, procurement, legal, and executive stakeholders.
Develop a deep understanding of prospect benefit strategies, plan designs, funding arrangements, member engagement challenges, and total cost of care objectives to position MDLIVE solutions effectively.
Build and maintain executive-level relationships with health plans, employers, consultants, TPAs, health systems, brokers, and strategic partners.
Partner closely with Product, Clinical, Network, Operations, Finance, Legal, Implementation, Marketing, and Client Success teams to develop customized solutions and ensure successful execution throughout the customer lifecycle.
Coordinate and lead internal deal teams, driving alignment, accountability, and timely execution from opportunity development through contracting, implementation readiness, and transition to Client Success.
Navigate complex organizational structures, procurement processes, stakeholder dynamics, and decision-making frameworks to advance opportunities and remove barriers to close.
Maintain accurate pipeline, forecasting, and opportunity management within Salesforce while providing visibility into deal progress, risks, and growth opportunities.
Develop pricing strategies, financial proposals, and business cases that align customer needs with MDLIVE's growth objectives.
Monitor competitive activity, market trends, virtual care innovations, and healthcare benefit developments to refine positioning and strengthen sales strategies.
Provide market feedback and customer insights to influence product development, pricing strategies, and go-to-market initiatives.
Manage and develop assigned direct reports, including coaching, performance management, and professional development.
Other duties as assigned.