Director of Sales-Professional Services

CommScope•Claremont, NC

1d•Hybrid

About The Position

Sales management position for a specific region and/or country. Manages the sales and customer relationship process to meet assigned financial objectives, including achievement of Professional Services sales goals for assigned territories and/or accounts specific to the Data Center and Cloud marketplace. Responsible for coaching and counseling assigned Professional Services contributors and project managers in the field to achieve financial targets.

Requirements

The ideal candidate will be located in Shakopee, Minnesota or Claremont, North Carolina. Candidates in other locations will be considered based on experience and qualifications.

Nice To Haves

Sales management position for a specific region and/or country.
Achievement of Professional Services sales goals for assigned territories and/or accounts specific to the Data Center and Cloud marketplace.
Coaching and counseling assigned Professional Services contributors and project managers in the field to achieve financial targets.

Responsibilities

Develops account relationships at an executive level, as well as manages the on-going customer account relationships with the sales contributors.
Resolves customer issues and escalations.
Coordinates with the project managers and professional services technical resources to assess key decision-makers’ needs and understands customer’s business, technology and product requirements to develop a plan of action to meet customer needs.
Works with business unit leaders in support of customer needs and opportunities.
Ensures that appropriate internal resources are engaged to participate in sales activities and close sales opportunities.
Formulates, develops and implements business and sales action plans at the tactical level to achieve financial goals for the assigned geographic or account team, in alignment with the key account strategic account plans.
Responsible for revenue and demand forecasting, account planning, project planning and other administrative tasks to grow financial objectives.
Responsible for expense management for assigned region.
Provides information and reports to inform management of sales progress and success.
Coordinates with professional services and sales contributors to assess market opportunities and develops business plans to meet revenue objectives.
Supervises the territory analysis and planning to enable appropriate allocation of time to accounts and customers.
Develops recommendations on growth, opportunities for growth and key target accounts.
Motivates and directs salespeople to support CommScope’s strategic sales objectives (i.e., new product sales, new customer acquisition, etc.).
Provides leadership, coaching and counseling for all professional services personnel involved in customer interactions, principles and practices.
Manages the execution of the complete sales cycle, from prospecting and qualifying sales leads, to coordinating sales activities and required resources for solution development, negotiating and closing.