General Manager - Sign & Print Operations
About The Position
FastSigns Alcoa is a fast-growing visual communications company based in East Tennessee. We are seeking an industry veteran who thinks like an owner, sells like a champion, and is ready to lead our growth. This role is a platform for an individual to drive the business into its next chapter, capitalizing on the economic growth in East Tennessee. The Director of Sales & Operations will be the face of the company, owning the relationship from first contact to finished product. This is not a back-office role; you will be in the market, building a book of business and a team. We are prepared to recruit the best person in the country and offer relocation assistance for the right candidate.
Requirements
- 5+ years in the sign, print, or visual communications industry in a sales or operations leadership role
- Deep working knowledge of sign production — substrates, installation, vehicle wraps, channel letters, wide format, apparel, promo
- Proven track record of building and closing a sales pipeline independently
- Estimating experience — you know how to price a job and protect the margin
- Strong communicator who can represent the brand professionally at every level
- Owner mentality — you treat the business like it's yours because we want you to act like it is
Nice To Haves
- Experience managing a production team or shop floor
- Existing relationships with commercial contractors, developers, or retailers in any market
- Comfort with CRM tools, quoting software, and basic production scheduling systems
- Entrepreneurial mindset with a bias toward action over analysis paralysis
- Willingness to relocate to the Knoxville/East Tennessee area
Responsibilities
- Drive new business development — prospecting, cold outreach, networking, community presence
- Manage and grow existing customer accounts — upselling, retention, and referral generation
- Produce accurate and competitive estimates for sign production, screen printing, apparel, and promotional products
- Oversee production floor operations and ensure on-time, on-spec delivery
- Collaborate with design and production teams on client specs and approvals
- Recruit, train, and develop a sales and support team as the business scales
- Report directly to ownership with clear KPIs, pipeline reporting, and growth targets
- Develop pricing strategies, vendor relationships, and supplier negotiations
- Champion company culture — this is a team-first, excellence-first environment
Benefits
- Employee discounts
- Paid time off
- Bonus based on performance
- Company parties
- Competitive salary
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Profit sharing
- Training & development
- Relocation assistance
- Paid holidays
- Flexible environment built on trust and results
- Performance-based commission and bonus structure — uncapped earning potential tied to revenue growth
- Opportunity to grow into a equity or profit-sharing arrangement as the business scales
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
