Director of Sales (Healthcare) - Payments
About The Position
Our Payments team is expanding its footprint in the healthcare market, and we are looking for a Director of Sales (Healthcare) to lead this next phase of growth. This is a critical leadership role responsible for driving net new healthcare ISV, partner, and direct merchant acquisition across our payments portfolio. You will operate as both coach and player – building and leading a high‑performing healthcare sales team while personally owning and closing strategic opportunities. This role is ideal for an experienced payments sales leader who understands the nuances of the healthcare ecosystem, can navigate complex stakeholder environments, and knows how to win with modern payment solutions. KEY ACCOUNTABILITIES Lead the healthcare go‑to‑market for Payments SSU - Develop and execute a comprehensive sales strategy for healthcare ISVs, partners, and direct merchants, fully aligned to Payments SSU growth objectives. - Define and manage clear OKRs and sales targets that drive new logo acquisition and sustainable, profitable revenue. Operate as a coach and a player - Act as a hands‑on sales leader, actively participating in high‑value pursuits, C‑level conversations, and complex deal negotiations. - Model best‑in‑class sales execution in the payments space while empowering and mentoring your team to win independently. Build and develop a high‑performing healthcare sales team - Hire, onboard, and develop sales professionals with strong payments and healthcare expertise. - Foster a culture of accountability, excellence, and continuous improvement, supported by regular performance reviews and tailored coaching. Grow the healthcare partner and ISV ecosystem - Identify, evaluate, and build strategic partnerships with healthcare ISVs, platforms, and industry partners that extend the reach of our Payments SSU. - Drive joint go‑to‑market initiatives that maximize revenue from the partner and ISV ecosystem. Own the pipeline and forecast with rigor - Oversee the end‑to‑end sales pipeline for healthcare, ensuring healthy coverage, velocity, and accuracy in forecasting. - Leverage Salesforce and data/analytics to track performance, optimize coverage, and inform strategic decisions. Champion a customer‑centric payments experience - Partner closely with Product, Implementation, and Customer Success to ensure a seamless customer journey from onboarding to post‑go‑live support. - Act as the voice of the healthcare customer, feeding market insights back into the Payments SSU roadmap and service enhancements. Influence cross‑functional outcomes - Collaborate with Marketing on targeted campaigns and thought leadership to elevate our presence in healthcare payments. - Work with Product to prioritize features and solutions that resonate with healthcare providers, payers, and ISVs.
Requirements
- Bachelor’s degree in Business, Marketing, or related field.
- 10+ years of progressive sales experience, including 5+ years in a leadership role within the payments or fintech industry.
- Proven success in acquiring and scaling ISV, partner, and merchant accounts, ideally in the healthcare vertical.
- Demonstrated coach/player leadership style – you lead from the front and develop others through example.
- Deep understanding of the payments ecosystem (card‑present, card‑not‑present, gateways, processors, embedded payments, etc.) and how it applies in healthcare.
- Strong communication, stakeholder management, and negotiation skills, with the ability to influence at executive level internally and externally.
- Data‑driven mindset, with hands‑on experience using CRM (Salesforce) and analytics to manage performance and optimize outcomes.
- Comfortable operating in a fast‑paced, results‑oriented environment with evolving priorities.
Nice To Haves
- Experience in SaaS and/or business process automation environments, particularly where payments are embedded in workflow or revenue cycle solutions.
- Familiarity with regulatory and compliance standards in payments and healthcare.
- Demonstrated ability to cultivate strategic partnerships with technology providers, platforms, ISVs, and industry leaders in healthcare.
Responsibilities
- Lead the healthcare go‑to‑market for Payments SSU
- Operate as a coach and a player
- Build and develop a high‑performing healthcare sales team
- Grow the healthcare partner and ISV ecosystem
- Own the pipeline and forecast with rigor
- Champion a customer‑centric payments experience
- Influence cross‑functional outcomes
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What This Job Offers
Job Type
Full-time
Career Level
Director
