Director of Sales and Marketing

New Castle Hotel • Woburn, MA

1d • Onsite

About The Position

The Hotel Business. Making “the” Sale. Helping People Succeed. In this role you are the point person to run the sales & marketing department while managing a staff of professionals who fill your hotel’s rooms and make it a happening place. Sales – it is all about making a promise and then delivering on that promise with the support of a busy team who create the wow experience.

Requirements

• At least six years of progressive experience in a hotel sales department or related field is required.
• Previous supervisory experience is also required.
• Ability to work with various hotel sales software programs.
• Verbal and written English language proficiency is needed.
• Ability to deal with difficult situations and people, while exhibiting a consistent level of professionalism.
• Ability to evaluate and select among alternative courses of action quickly and accurately.
• Ability to travel to clients and meetings is essential.

Nice To Haves

• Prior experience as a Director Sales with the brand is preferred.
• A degree in hotel management.

Responsibilities

• Be A Team Builder – put together a great team of sales professionals and then ensure they have the skills, vision and tools to be great at what they do.
• Be the Visionary – you see ahead of current trends and understand what it will take to entice guests – business or leisure – to your hotel. You are creative in your approach and strategic in all things, always keeping the bottom line and your GM and Owner’s goals in view.
• Be a Strong Leader – ensure each sales person understands their roles, has defined markets and goals and then achieves what they need to achieve, proactively managing anyone coming up short.
• Be a Community Presence – the community knows you as you are very involved and always part of the giving back process
• Be a Hotel Presence – ensure the staff is recognized as part of the successful story and that they know sales appreciates how each of them – from the desk clerk checking in a customer to the housekeeper keeping that bathroom clean to the steward keeping the kitchen on track – contributes to the overall guest experience.
• Be Manager on Duty – if requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Associate degree