Director of Sales and Marketing

Community Management•Denham Springs, LA

21h•Hybrid

About The Position

At CMGT, we believe professional community management should never come at the expense of personal service. We combine innovative technology, proven systems, and genuine care to protect property values, simplify operations, and help communities flourish. Our mission is simple: Commit to Providing Solutions. Communicate with Compassion. Care About the People and Properties We Serve. As our Director of Sales & Marketing, you will play a critical role in CMGT's continued growth and success. This position leads revenue generation, business development, sales team performance, marketing strategy, and new community onboarding. You will help expand CMGT's footprint while ensuring every new client experiences a seamless transition from signed agreement to successful community launch. Supported by a talented team and industry-leading technology, you will drive sustainable growth while maintaining the exceptional service standards that define CMGT.

Requirements

Bachelor's degree in Business, Marketing, Communications, Management, or related field preferred
Five or more years of progressive sales leadership experience with revenue accountability
Proven experience managing a sales team and achieving measurable growth objectives
Experience with client onboarding, implementation, or customer success programs
Strong business development and relationship-building skills
Excellent communication, negotiation, and presentation abilities
Experience developing sales processes, forecasting models, and performance metrics
Strong analytical skills with the ability to interpret data and drive strategic decisions
Proficiency with CRM platforms, Microsoft Office, and cloud-based business systems
Experience utilizing AI and technology solutions to improve productivity and performance
Ability to travel within CMGT's service areas as needed
Valid driver's license and reliable transportation

Nice To Haves

The ideal Director of Sales & Marketing is a strategic leader who thrives on building relationships, developing people, and driving results. They understand that sustainable growth comes from balancing strong sales performance with exceptional client experiences. They take ownership, embrace accountability, and focus on creating long-term value rather than short-term wins. This individual thinks beyond the pipeline and sees the entire client lifecycle, from first conversation to successful onboarding and long-term partnership. They are passionate about helping communities succeed and consistently demonstrate CMGT's core values: Commit. Communicate. Care.

Responsibilities

Lead Revenue Growth & Sales Performance: Own revenue targets, pipeline performance, and sales results. Drive consistent new client acquisition and business development efforts. Improve proposal conversion rates, pricing discipline, and overall sales effectiveness. Implement structured sales processes, accountability systems, and performance tracking. Monitor key sales metrics and use data to drive continuous improvement.
Manage Pipeline Strategy & Forecasting: Build and maintain a high-quality sales pipeline. Develop accurate sales forecasts and revenue projections. Track funnel metrics and conversion performance. Identify bottlenecks and implement process improvements to accelerate growth. Provide regular reporting and insights to company leadership.
Develop and Lead the Sales Team: Recruit, onboard, coach, and develop sales professionals. Establish clear performance expectations, KPIs, and accountability measures. Foster a culture focused on ownership, responsiveness, and results. Support team members in achieving individual and organizational goals. Conduct regular performance reviews and development planning.
Oversee New Community Onboarding: Own the new community onboarding process from contract execution through operational handoff. Design and improve onboarding workflows, timelines, and implementation plans. Coordinate with operations, accounting, homeowner services, compliance, and leadership teams to ensure successful launches. Ensure commitments made during the sales process are delivered during implementation. Continuously improve the onboarding experience for new communities and Board Members.
Expand Strategic Partnerships: Build and strengthen relationships with developers, builders, real estate professionals, attorneys, and industry partners. Develop referral channels that generate qualified opportunities. Represent CMGT at industry events, networking functions, and community association conferences. Identify new market opportunities and growth initiatives.
Lead Marketing Strategy: Align marketing efforts with sales objectives and revenue goals. Oversee lead generation campaigns, digital marketing initiatives, and brand awareness programs. Ensure messaging reflects CMGT's commitment to service, innovation, and community success. Evaluate marketing performance based on qualified opportunities and business outcomes. Collaborate with internal and external marketing resources to maximize impact.
Drive Systems, Technology & Process Improvement: Champion CRM adoption, reporting accuracy, and sales process discipline. Leverage technology, automation, and AI tools to improve efficiency and decision-making. Use analytics to identify opportunities for growth and operational improvements. Support CMGT's ongoing innovation initiatives and technology strategy.