Director of Sales and Admissions
About The Position
The Director of Sales and Admissions develops and maintains relationships with referral sources and educates them about facility services. The role manages and coordinates the process of admitting new residents, combining healthcare knowledge, sales and marketing, administrative skills, and compassionate communication. The Director helps create a comforting, engaging atmosphere for residents, prospective residents, and their loved ones, and works closely with facility teams and customers to support excellent resident care. Admission practices and records must comply with applicable regulations and facility policies.
Requirements
- Bachelor’s degree or three years of equivalent experience in lieu of a degree.
- Sales experience, including identifying customer needs, promoting products or services to meet or exceed goals, building client relationships, and managing a sales pipeline.
- Strong passion for geriatric advocacy and commitment to senior care excellence.
- Ability to communicate clearly and effectively and work collaboratively with referral sources and facility departments.
- Attention to detail in maintaining compliant admissions practices and accurate records.
- Demonstrate the C.A.R.E. values: Compassion, Accountability, Relationships, and Excellence.
Nice To Haves
- Knowledge of Medicare, Medicaid, and managed care processes.
Responsibilities
- Develop and maintain relationships with referral sources and educate them about facility services.
- Manage and coordinate the process of admitting new residents.
- Identify customer needs, promote services, meet or exceed sales goals, build client relationships, and manage the sales pipeline.
- Create a comforting and engaging atmosphere for residents, prospective residents, and their loved ones.
- Communicate effectively with facility teams and customers.
- Collaborate with referral sources and nursing, administrative, and social services departments.
- Ensure admission practices comply with federal and state regulations and maintain complete, accurate records as required by facility policy and regulations.
- Demonstrate the C.A.R.E. values of Compassion, Accountability, Relationships, and Excellence.
Benefits
- 401(k)
- Flexible spending account (FSA)
- Free life insurance
- Medical coverage
- Vision insurance
- Dental insurance
- Employee Assistance Program
- Personalized Wellness Coaching
- Holiday pay
- Paid time off, including opportunities to earn additional PTO and exchange PTO for pay
- Employee referral bonus programs
- Employee discount programs
- Preceptors and mentorship programs
- Clinical and leadership development pathways
- Education partnerships with colleges and universities
- Financial assistance for continuing education
- Company-sponsored scholarship programs
- Tuition reimbursement
- Employee recognition events and monthly and annual awards
- Access to earnings before payday
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What This Job Offers
Job Type
Full-time
Career Level
Director
