Director of Safety, Security, and Emergency Management

Sturdy Memorial Hospital•Attleboro, MA

1d•Onsite

About The Position

The Director provides enterprise leadership for Safety, Security, Emergency Management, and Hazardous Materials programs to protect patients, visitors, employees, providers, and volunteers. This role develops, implements, and continuously improves an integrated, data-driven program that supports regulatory and accreditation readiness and promotes a culture of safety. The Director serves as the primary liaison with internal leaders and external partners (e.g., public safety, emergency management, and regulatory agencies) and ensures preparedness for all-hazards events through planning, training, exercises, response, recovery, and mitigation activities consistent with national incident management principles and healthcare best practices. Manages: Safety and Security Officers, Emergency Management Coordinator

Requirements

Bachelor’s degree in a related discipline required
Minimum of 5 years of progressive leadership experience in healthcare safety/security, emergency management, law enforcement, or a closely related discipline
Demonstrated ability to lead multidisciplinary programs, and communicate effectively with executives, clinicians, staff, and external partners
Strong project/program management skills, including planning, prioritization, and adapting to changing operational needs
Budget development and management experience, including expense control, vendor/contract oversight, and business case development
Strong relationship-building skills and professionalism when partnering with internal stakeholders and external agencies (e.g., police, fire, EMS, emergency management)
Excellent organizational skills and attention to detail, including the ability to maintain documentation, meeting minutes, training records, and corrective action plans
Ability to lead safety/security initiatives across clinical and non-clinical environments, including high-risk event response, de-escalation support, and crisis management
Experience supporting regulatory and accreditation activities (e.g., survey readiness, tracers, plans of correction) and collaborating with compliance/quality teams
FEMA/NIMS Incident Command System (ICS) courses: IS/ICS-100, IS/ICS-200, IS-700, and IS-800 required (or obtain within 6 months of hire)

Nice To Haves

Graduate degree in a related discipline preferred
Healthcare related training strongly preferred
Certified Healthcare Protection Administrator (CHPA) preferred
Additional FEMA ICS coursework (ICS-300/400) preferred
Healthcare workplace violence prevention/management training preferred
CPR/BLS preferred (per organizational requirement)
Familiarity with NFPA 99 and NFPA 101 (Life Safety Code) concepts applicable to healthcare settings
CHPA, CPP, PSP, CEM, or similar professional certification(s)
Experience with healthcare security best practices (e.g., IAHSS guidelines) and security technology assessments (access control, video, duress/panic alarms)
Completion of advanced NIMS/ICS coursework (ICS-300/400) and/or position-specific incident command training
Experience developing and reporting program metrics and leading performance improvement initiatives

Responsibilities

Lead and oversee the enterprise Safety, Security, Emergency Management, and Hazardous Materials management plans, policies, and procedures; ensure alignment with applicable regulatory, accreditation, and industry expectations.
Direct development, maintenance, and evaluation of the Emergency Operations Plan (EOP) using an all-hazards approach; conduct and document Hazard Vulnerability Analyses (HVA) and corrective action plans.
Provide leadership guidance and support during activations; ensure effective incident command/Hospital Command Center operations, communications, documentation, and after-action reporting.
Plan, coordinate, and evaluate emergency preparedness training and exercises (e.g., drills, tabletop, functional/full-scale) across the enterprise; track improvements to closure.
Provide strategic and operational oversight of security operations, including staffing models, patrol/response standards, visitor management, access control, and coordination with law enforcement.
Lead workplace violence prevention efforts, including risk assessments, de-escalation training, response protocols, and collaboration with clinical leaders and multidisciplinary teams.
Oversee safety surveillance and risk reduction activities (rounding/inspections, hazard reporting, corrective actions, and trending) to reduce injury, incidents, and property loss.
Direct investigations for significant safety/security events; ensure timely reporting, root cause analysis, and implementation of sustainable corrective actions.
Manage regulatory and accreditation readiness related to the physical environment, safety, security, and emergency management, coordinate survey preparation, documentation, and response to findings.
Partner with Facilities/Engineering, Clinical Operations, Infection Prevention, and other stakeholders to address construction/renovation impacts, life safety risks, and interim mitigation strategies as needed.
Establish and monitor program metrics (e.g., incident trends, response times, training compliance, drill performance) and present results and recommendations to leadership committees.
Develop and manage departmental budgets, including forecasting, expense control, and evaluation of security technology and contracted services.
Recruit, develop, and lead staff; establish performance expectations, provide coaching, and promote a respectful, service-oriented culture.