Director of Risk & Resoluion
About The Position
BOLT FARM is building America’s most iconic romantic luxury retreat brand: nature-immersed, high-experience, and emotionally transformative. Backed by 3,300+ five-star reviews, 1M+ followers, and features across Forbes, Travel + Leisure, and Netflix, we’re scaling from a high-performing flagship into a national portfolio. This role sits inside All Co, the internal backbone of Bolt Farm that supports the entire business across talent, finance, and systems. You’ll work directly with the Chief of Staff to the Founder and act as a cross-functional operator supporting leaders across Ops Co, Prop Co, and Brand Co. This is a high-trust, low-bureaucracy environment. There is no traditional HR department. No layers. No handoffs. You are the system for anything messy, unclear, or high-friction. This is not HR. This is not legal. This is not finance. This is the seat that absorbs everything those functions normally fight over. You step into ambiguous, high-friction situations — employee issues, vendor disputes, compliance gaps, contracts, edge-case finance problems — and drive them to clean, final resolution. Then you document it once and remove it from the system permanently. You protect leadership time. You remove operational drag. You enforce standards without drama. For the right person, this is a rare seat: high autonomy, real authority, and direct business impact across the entire company.
Requirements
- 7+ years of experience across at least two of the following: HR, finance, operations, or legal
- Hands-on experience handling terminations, disputes, vendor contracts, and compliance-related issues
- Experience operating in a 50+ employee environment with responsibility for enforcing standards
- Experience working directly with or coordinating outside counsel
- Proven ability to make independent decisions with real business impact
Nice To Haves
- Experience in hospitality, multi-site, or service-based environments
- Familiarity with Tennessee or multi-state employment practices
- Experience negotiating contracts, claims, or settlements directly
- Strong AI/tool usage for drafting, research, and operational efficiency
Responsibilities
- Own all HR-related execution: compliance, policy enforcement, employee issues, performance accountability, and terminations
- Handle finance edge cases: vendor disputes, contract negotiations, invoice conflicts, collections, and settlements
- Manage legal-light matters: coordinate with outside counsel, handle government notices, insurance, and workers’ comp
- Serve as the escalation point for anything unclear, messy, or high-risk across the business
- Run onboarding and offboarding processes cleanly and consistently
- Identify recurring issues and turn them into policies, SOPs, or system fixes
- Maintain a clean documentation standard — every decision logged, no re-litigation
- Act as a shield for the Founder and Chief of Staff by reducing noise and solving problems upstream
Benefits
- Health Stipend: $3,600/year
- Complimentary stays at BOLT FARM properties
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Number of Employees
1-10 employees
