Director of Risk Management

Town of PlainfieldPlainfield, IN
Onsite

About The Position

The Director of Risk Management is responsible for administering the Town’s comprehensive risk management and self-insurance programs, with primary emphasis on workers’ compensation, general liability, property, automobile, and related insurance coverages. This position serves as the Town’s lead coordinator with insurance brokers, third-party administrators, claims adjusters, legal counsel, and loss-control consultants to ensure effective management of claims, insurance renewals, coverage analysis, and risk financing strategies. The position also oversees the Town’s occupational safety and loss prevention programs, promoting a culture of safety and accountability throughout all departments future exposure.

Requirements

  • Bachelor’s degree (B.A. /B.S.) from a four-year college or university or equivalent; in Business, Risk Management, Safety or related and four years related risk management and safety experience; or equivalent combination of education and experience required.
  • Previous experience in a safety role is required.
  • An expert level of understanding OSHA, comprehensive risk management programs and workplace safety guidelines.
  • Extensive understanding employee personal protective equipment and work duty hazard assessments.
  • The ability to understand, explain, and apply ordinances, state statues, federal worker safety laws and other employee safety regulations is required.
  • Ability to communicate complex information to diverse audiences in a meaningful and understandable manner is required.
  • Extensive understanding of liability insurance, loss control and workers compensation knowledge required.
  • Excellent project management skills and ability to contribute as part of a project team.
  • Computer software skills consist of Microsoft Office suite including understanding of Excel and other financial software programs required.
  • The ability to make sound and rational decisions including exercising independent judgment within established protocols and guidelines is required.
  • The ability to enforce rules and follow all established protocols and guidelines is required.
  • The ability to maintain and cultivate positive relationships with residents, vendors and other Town departments is required.
  • The ability to resolve conflicts between employees and between employees and residents is required.
  • The ability to remain current with all required licenses, certifications and in-service requirements is required.
  • The ability to operate a computer, printer, copy machine, scanner, fax machine, and other office equipment is required.
  • The ability to speak, read and write in English is required.

Nice To Haves

  • Master’s degree desired.
  • Spanish is desired.

Responsibilities

  • Administers the Town’s self-insured and commercially insured risk management programs, including workers’ compensation, general liability, property, automobile, cyber liability, and other related insurance coverages.
  • Serves as the primary liaison with insurance brokers, carriers, third-party administrators, claims adjusters, legal counsel, actuaries, and loss-control consultants.
  • Coordinates annual insurance renewals, applications, underwriting submissions, exposure schedules, and policy reviews.
  • Provides recommendations regarding alternative risk financing strategies, including self-funding, captive arrangements, and deductible optimization.
  • Oversees all workers’ compensation, liability, and property claims from initial reporting through final resolution.
  • Coordinates with Human Resources on occupational injuries, return-to-work programs, light-duty assignments, and workers’ compensation administration.
  • Collaborates with legal counsel and claims professionals on litigation, settlements, and claim strategy.
  • Investigates incidents involving employee injuries, vehicle accidents, property damage, and potential liability exposures.
  • Develops and implements loss prevention strategies to mitigate operational and financial risks.
  • Promotes a proactive safety culture through coaching, communication, and department-specific training initiatives.
  • Conducts job hazard analyses and operational risk assessments for all departments.
  • Performs safety audits and inspections of facilities, vehicles, equipment, and work practices.
  • Ensures compliance with applicable occupational safety regulations, including Occupational Safety and Health Administration (OSHA) standards and industry best practices.
  • Provides highly responsible and complex staff assistance and subject matter expertise to the Town Manager, Assistant Town Manager, and executive leadership team.
  • Develops risk management policies, procedures, and operational standards.
  • Participates in budget preparation and monitoring for insurance premiums, self-insurance reserves, and safety initiatives.
  • Serves on safety, accident review, and loss prevention committees as assigned.
  • Coordinates risk management activities across all Town departments.
  • Conducts job hazard assessments for each role within all departments and ensures employee best safety practices and compliance with employee PPE requirements and environmental and worksite safety.
  • Audits and inspects the safety of buildings and vehicles to reduce hazards, accidents and losses and reports conditions that need review to department heads.
  • Serves as a member of all crash and related department committees.
  • Provides highly responsible and complex reporting and subject matter expertise staff assistance to executive management.
  • Works closely with HR for work related injury reviews, worker’s compensation coordination and related.
  • Completes administrative duties to include attending meetings, reviewing reports, completing various reports, participating in budget planning and reviews, approving invoices, answering inquiries, etc., as needed.
  • Supervises those employees in the risk management division.
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