Director of Risk and Quality Services

HCA Healthcare•Fort Worth, TX

23h

About The Position

Medical City Alliance Mental Health is seeking a Director of Risk and Quality Services to lead risk, quality, and related clinical programs. The role assesses customer and supplier needs and expectations for process improvement, uses internal and external aggregate reference databases to identify best practices, and applies scientifically based descriptions and professional standards to patient-care processes and procedures. It oversees ongoing data collection and evaluation, professional practice evaluation, physician citizenship processes, and communication for medical staff members. The position coordinates required reporting to internal and external bodies, evaluates program effectiveness, participates in committee development, and serves on selected committees. The Director periodically evaluates the risk management program and develops or modifies its goals. The role defines and coordinates infection prevention and evidence-based care programs, including HBIPS, BPRS / PHQ outcome measures, Broset Violence Assessment, and SUD detoxification protocols. It oversees development and implementation of organizational plans and policies for performance improvement, patient safety, infection prevention, environment of care, and medication management. The Director also coordinates Medical Staff Services for hospitals in the market, including Credentials and Medical Executive Committees, and oversees the Clinical Safety Improvement Program, including the Agency for Healthcare Research and Quality bi-annual safety survey and follow-up improvement actions.

Requirements

Basic Cardiac Life Support must be obtained within 30 days of employment start date.
Acute inpatient behavioral health experience is required.
3–5 years of Quality experience is required.
Nonviolent Crisis Intervention must be obtained within 30 days of employment start date.

Nice To Haves

3–5 years of Behavioral Health experience is strongly preferred.

Responsibilities

Assess customer and supplier needs and expectations for process improvement.
Use internal and external aggregate reference databases to identify best practices.
Apply scientifically based descriptions and professional standards to patient-care processes and procedures.
Oversee ongoing data collection and evaluation activities for all required elements.
Oversee Professional Practice Evaluation and Physician Citizenship processes and communication for medical staff members, linking relevant assessments to practitioner profiles with ongoing and focused evaluation.
Coordinate reporting to internal and external bodies, including workgroups, committees, the Board of Governors, division, corporate, and QualityNet.
Evaluate program effectiveness in improving performance.
Participate in developing committee structure and serve on selected committees.
Evaluate the risk management program and develop or modify program goals.
Define and coordinate infection prevention for the system and incorporate the program throughout the organization.
Define and coordinate evidence-based care programs, including HBIPS, BPRS / PHQ outcome measures, Broset Violence Assessment, and SUD detoxification protocols, and incorporate them throughout the organization.
Oversee development and implementation of organizational plans and policies for performance improvement, patient safety, infection prevention, environment of care, and medication management.
Define and coordinate Medical Staff Services for hospitals in the market, including Credentials and Medical Executive Committees.
Ensure required reporting to facility and system committees, the Board of Governors, division, corporate, and federal, state, and local agencies.
Oversee the Clinical Safety Improvement Program, including the Agency for Healthcare Research and Quality bi-annual safety survey, identification of improvement opportunities, and related actions.

Benefits

Comprehensive medical coverage, including prescription drug and behavioral health coverage, free telemedicine services, and free AirMed medical transportation.
Dental and vision benefits.
Life and disability coverage.
Flexible spending accounts.
Supplemental health protection plans, including accident, critical illness, and hospital indemnity coverage.
Auto and home insurance.
Identity theft protection.
Legal counseling.
Long-term care coverage.
Moving assistance.
Pet insurance.
Free counseling services and resources for emotional, physical, and financial wellbeing.
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
Fertility and family-building benefits and adoption assistance.
Referral services for child, elder, and pet care, home and auto repair, and event planning.
Consumer discounts through Abenity and Consumer Discounts.
Retirement readiness, rollover assistance services, and preferred banking partnerships.
Education assistance, including tuition, student loan, certification support, and dependent scholarships.
Colleague recognition program.
Time Away From Work Program, including paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
Employee Health Assistance Fund offering free employee-only coverage to eligible full-time and part-time colleagues based on income.