Director of Revenue Operations

Newfold Digital

1d • Remote

About The Position

At Bluehost, we believe all small businesses deserve the opportunity to succeed online. Our mission is to give small businesses the confidence to think big. We're the all-in-one platform for small businesses to grow online with powerful simplicity, premium performance, smart tools and human support. As the Director of Revenue Operations, you’ll play a pivotal role in driving operational excellence and scalable growth across our go-to-market (GTM) organization. You’ll unify Sales, Marketing, Customer Success, Partnerships, and Finance by ensuring that data, systems, and processes all point to one north star — revenue. This is a highly visible leadership position that blends analytical acumen with strategic execution. The ideal candidate brings deep SaaS experience, a passion for optimizing the revenue engine, and the technical ability to build scalable systems and processes from the ground up.

Requirements

• 8+ years of experience in Revenue Operations, Sales Operations, GTM Operations within a high-scale or high-volume SaaS or technology company.
• Proven success building and scaling RevOps systems and processes from the ground up.
• Experience supporting SMB and mid-market customer segments.
• Strong analytical, problem-solving, and data interpretation skills.
• Excellent communication skills with the ability to influence cross-functional and executive stakeholders.

Responsibilities

• Design and lead the Revenue Operations function to improve the go-to-market processes that connect Marketing, Sales, and Customer Success with our customers to drive growth.
• Partner with GTM leadership to align forecasting, planning, and performance metrics.
• Manage annual and quarterly sales planning processes including pipeline reviews, territory design, and quota allocation.
• Build, lead, and develop a high-performing Revenue Operations team.
• Lead operational reviews and drive accountability across all revenue-generating functions.
• Develop and maintain scalable operational frameworks to improve pipeline management, forecasting accuracy, quota setting, and compensation planning.
• Ensure operational rigor across the revenue funnel: lead acquisition → conversion → retention → expansion.
• Build operational frameworks to support sales motions, lead management, and customer lifecycle processes.
• Evaluate and oversee the revenue technology stack, ensuring tools and workflows enable seamless collaboration, automation, and data accuracy.
• Identify opportunities to streamline workflows and enhance cross-functional alignment.
• Build world-class forecasting, analytics, and reporting frameworks to deliver predictable and data-driven insights.
• Define and track key performance metrics and KPIs (MRR growth, churn, renewal rates, sales velocity, conversion rates, pipeline coverage, forecast accuracy, etc.).
• Monitor and report on revenue metrics, pipeline health, and conversion rates.
• Translate insights into actionable recommendations to guide GTM strategy and execution.

Benefits

• Work-life balance.
• We celebrate one another’s differences.
• We’re proud of our culture of diversity and inclusion.
• We foster a culture of belonging.
• We have programs that bring us together on important issues and provide learning and development opportunities for all employees.
• We have 20 + affinity groups where you can network and connect with employees globally.
• We provide excellent Health Insurance options to fit you, HSA, Medical, Dental, Vision, Matching 401K, Life/AD&D/STD/LTD, Tuition Reimbursement, Pet Insurance, Generous vacation policy, and much more!
• We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees