Director of Revenue Operations

Sparrow • San Francisco, CA

8d • $165,000 - $275,000 • Remote

About The Position

In the Revenue Operations role at Sparrow, you’ll have the opportunity to solidify our vision, build processes, and own the entire lifecycle of revenue operations. We’re looking for a leader who is comfortable rolling up their sleeves, staying up to date on market trends and competitors. and working cross-functionally with internal stakeholders to increase productivity.

Requirements

• A top performer. 8+ years of revenue operations, data analytics, and/or finance/business operations supporting GTM orgs, particularly in SaaS markets selling B2B, with a track record of consistently exceeding quarterly and annual revenue targets by enabling the sales and renewal teams. Must be able to work cross-functionally while supporting the needs of many stakeholders.
• A builder’s mindset. For this role, we prefer 5+ years of leadership experience, but in the near-term, this person will be building the infrastructure for the team as an IC leveraging outsourced resources.
• Learner’s mindset. Highly self-directed, adaptable, and up for feedback and implementation in a fast-paced, always changing environment that has high-performance expectations while working collaboratively. You have a desire to build a world-class sales training playbook and program while seeing success in others.
• Product-obsessed. Leave management is complicated, meaning that often, our customers have gaps in their understanding. Therefore, it is essential that you can build effective written and visual teaching materials that simplify complex problems.
• Outstanding verbal and written communication skills. Clear, empathetic communicator that can build rapport and relate to sales professionals. You are great at communicating through email, chat, and phone while displaying active listening skills to ensure things are done well, both personally and as a team.

Responsibilities

• Partner with Sales, Product, Account Management, Customer Experience, and Marketing on the design and execution of GTM while building a world-class revenue operations function.
• Manage the revenue operations for the entire life-cycle of our customer journey - including owning, reporting, and analytics for pre and post-sales to forecasting revenue accurately.
• Lead initiatives and activities to drive revenue growth and retention tied to OKRs and KPIs.
• Assist with pricing, quota setting, sales rules of engagement, deal desk, and commissions
• Leverage the best sales tech stack, including Salesforce, Salesloft, Gong, LinkedIn Navigator, Chili Piper, and more, to automate sales systems and provide support to drive efficiencies by improving processes for sales and renewals. This includes performance measurement programs, high-quality data and reporting tools, and evaluation of new technologies.

Benefits

• Our work at Sparrow is impactful. We help People teams with one of the hardest parts of their job, and we support employees at a time when they need it most. We’re driven by our mission, much like a nonprofit, but with the resources and scale of a fast-growing venture-backed company.
• Sparrow is proud to be an equal opportunity employer. While we are united by our excitement for the mission and product, the diversity of our experiences is one of our strengths. The Sparrow team is made up of people with all types of backgrounds, and we have teammates in 30 states and counting. To learn more about the Sparrow team and its benefits, check out our careers page.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed