Director of Revenue Cycle

Big Bend Hospice • Tallahassee, FL

1d • Onsite

About The Position

Big Bend Health is seeking a dynamic and experienced Director of Revenue Cycle to lead our revenue cycle operations and help ensure the financial strength that supports exceptional patient care. This role plays a critical part in ensuring the organization's financial health while fostering collaboration across Admissions, Referral Services, Finance, and Executive Leadership. The Director of Revenue Cycle provides leadership and oversight for all revenue cycle operations, including billing, collections, denials management, appeals, reimbursement optimization, and revenue cycle performance improvement.

Requirements

• Bachelor's degree in Finance, Accounting, Business Analytics, or related field (relevant experience may substitute for education).
• 3–5 years of healthcare financial management or healthcare billing experience.
• Strong knowledge of healthcare reimbursement, billing practices, and insurance providers.
• Proven leadership and team management experience.
• Excellent communication, organizational, customer service, and problem-solving skills.
• Proficiency with Microsoft Office and medical office software systems.

Nice To Haves

• Hospice, palliative care, or supportive care revenue cycle operations.
• Revenue cycle performance improvement initiatives.
• Medicare reimbursement and cost reporting.

Responsibilities

• Lead and develop a high-performing Medical Billing team.
• Monitor key revenue cycle metrics, accounts receivable performance, billing turnaround times, denials, collections, and reimbursement outcomes.
• Oversee claims processing, denial management, appeals, and payer relations.
• Analyze revenue cycle trends and implement process improvements that enhance efficiency and financial results.
• Collaborate with Executive Leadership on strategic initiatives and revenue optimization efforts.
• Review and approve analyses and supporting documentation for the Annual Medicare Cost Report.
• Drive accountability, employee development, and continuous improvement across the department.
• Identify training opportunities and build staff capabilities through coaching and mentorship.

What This Job Offers

• Job Type: Full-time
• Career Level: Director