Director of Revenue Cycle Services

Curry Health Network • Gold Beach, OR

7d

About The Position

Under the general direction of the CFO the Director of Revenue Cycle Services
oversees all functions and departments of the revenue cycle including Patient
Access Services, Health Information Management, Revenue Integrity & the Charge
Master, and Patient Financial Services to optimize the patient financial
experience and maximize collection of payments.  Analyzes revenue and
reimbursement data and information and reports to the CFO.  Performs audits to
ensure coding compliance, billing compliance, charging compliance, and revenue
integrity throughout the CHN network.  Provides education to all reporting
departments and staff on the revenue cycle in collaboration with the department
managers.  Oversees payer contracts and contract compliance for all payers.

Requirements

• A Bachelor’s degree in business, healthcare, or related field is required.
• 10+ years of experience in Patient Financial Services, HIM, Revenue Integrity, or Patient Access Services is required.
• A minimum of 5 years of prior experience in a management role is required.
• Demonstrated ability to analyze data and review processes, including prior experience utilizing revenue cycle information systems to mine for detailed data.
• An advanced knowledge of federal and state regulations related to medical billing and payments is required.
• Demonstrated ability to build consensus and relationships across all levels in the organization; excellent communication and interpersonal skills are required.
• Ability to communicate effectively both in English, both when writing and verbally.

Nice To Haves

• A Master’s degree in business, healthcare administration, or related field preferred.

Responsibilities

• Provides leadership of all functions, departments, management, and staff of the departments of the revenue cycle.
• Provides tracking, monitoring, and reporting of numerous RC metrics and key performance indicators related to the key areas of the revenue cycle to develop sound and effective analysis and reporting for continuous improvement.
• Ensures provision of quality customer services in all functions within the Revenue Cycle and compliance with CHN’s collection policies and procedures including private pay collections and bad debt assignment to outside agencies.
• Provides leadership to all revenue generating department to capture all revenue appropriately and accurately for services provided to patients.
• Takes part in the execution of plans to continuously identify and improve the Revenue Cycle as a whole.
• Actively listens to staff ideas and concerns, assesses other communication styles and adapts to them.
• Responsible for incorporating CHN’s vision, missions, and values in goals, programs, and departments of the Revenue Cycle.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 11-50 employees