Director of Revenue Cycle Management

Workit Health

1d•$118,000 - $132,500•Remote

About The Position

Workit Health is looking for a Director of Revenue Cycle Management to join their team. This individual will work closely with their Operations, Client Success and Finance leadership teams to drive the direction of Workit Health's fast-paced growth from contracting & credentialing through billing and collections. The Director of Revenue Cycle Management reports to the VP of Revenue Cycle Management and works with diverse stakeholders and cross-functional teams to help drive the direction of Workit Health's fast-paced growth from contracting and credentialing through billing and collections.

Requirements

CPC and/or CPB required
At least 5 years of experience in healthcare leadership
Expertise in telemedicine billing and coding for SUD/OUD/G Codes
Comfortable leveraging AI tools and emerging technologies to optimize workflows, analyze data, and drive efficiency
Strong analytical skills with the ability to interpret complex data, extract actionable insights, and guide data-informed decision-making. Advanced Excel/Google Sheets skills
Proven experience managing, mentoring, and leading lower-level managers or team leads.
Demonstrated expertise in synthesizing metrics into clear, executive-level reports and dashboards.
Persistence when working/communicating with payers
Experience working cross-functionally with different teams
Experience project managing internal projects
Working knowledge of industry best practices in Revenue Cycle processes: billing, charge capture, contractual adjustments, third-party reimbursements, and collections and cash management
Fundamental knowledge of revenue integrity (i.e. CPT and ICD-10 coding) and documentation requirements for billing and compliance
Comfortable working with the ambiguity of a fast-paced company environment
Exceptional written and verbal communication skills
Attention to detail, exceptional organizational and problem-solving skills

Responsibilities

Lead, coach, and mentor billing team managers, building leadership capability, succession plans, and team engagement across sub-departments
Cascade strategic organizational goals into clear team KPIs, establishing manager-level accountability and performance metrics.
Oversee workforce planning, capacity modeling, and resource allocation to support scaling operations
Serve as the primary internal escalation point for complex operational, interdepartmental, or personnel issues surfaced by management
Own end-to-end RCM operations—including claims management, payor follow-up, appeals, denials, and write-offs—across both fee-for-service and value-based contracts
Monitor key operational KPIs and benchmarks, establishing departmental standard operating procedures (SOPs) to drive continuous process improvement
Lead regular data reviews, delivering weekly operational reporting and monthly updates on key RCM metrics to leadership
Direct the full payor onboarding lifecycle, overseeing market research, contract applications, CAQH maintenance, re-credentialing, and delegated credentialing
Train and upskill managers on contracting, credentialing, and compliance best practices to optimize onboarding timelines
Partner directly with the VP and Senior Manager of RCM Strategy to prioritize, design, and implement claims automation initiatives alongside Product and Engineering
Coordinate with executive leadership to drive strategic payor launches
Execute high-priority strategic and operational projects in alignment with long-term RCM leadership objectives

Benefits

Fully remote work
5 weeks PTO (includes your birthday, 2 mental health days, and 2 floating holidays!)
11 paid holidays
Comprehensive health, dental, pharmacy, and vision insurance with options to fit your family's needs
12 weeks paid Parental Leave after 1 year of employment (includes maternity, paternity, adoption, and all ways in which our people build modern families)
401k + 4% matching
Healthcare & dependent care Flexible Spending Accounts (FSA & DCFSA)
Health Savings Accounts (HSA)
Employee assistance program, complete with financial coaching and counseling sessions
Professional development allowance for Providers and Behavioral Health team
Opportunities for internal mobility and growth at a Company with a proven track record of really promoting internally
Vibrant, democratized culture with clubs and multiple ERG groups
Colleagues who care deeply about closing health disparity gaps within the addiction space for underserved populations