Director of Revenue Cycle Management

Parallel ENT & AllergyLisle, IL
$100,000 - $150,000Remote

About The Position

We are currently seeking a Director of Revenue Cycle Management to lead the revenue cycle function for our growing specialty physician practice management group. This is a remote role supporting practices across the country. The ideal candidate will have a proven track record of effectively managing the entire revenue cycle of a multi-site medical group — including billing, coding, collections, accounts receivable, managed care relationships, and financial analysis — and will bring strong vendor management and people-leadership skills to a role that currently has no direct reports but carries heavy functional oversight of Practice Billing Managers across the network. What Makes Us Different? Parallel ENT & Allergy is a leading practice management services organization serving private ENT, allergy, and audiology practices. We work tirelessly to provide our partners with access to world-class management solutions — including human resources, recruiting, marketing, finance and accounting, payroll management, and information technology.

Requirements

  • Bachelor's or Master's degree preferred in Healthcare Administration, Business Administration, or related field.
  • 7 to 10 years of experience in Revenue Cycle Management, including experience in specialty practice management; prior experience in a multi-site MSO or physician practice management environment strongly preferred.
  • Strong understanding of ICD-10 codes, CPT codes, and other coding guidelines.
  • Knowledge of Medicare, Medicaid, and commercial payer reimbursement methodologies, including managed care contracting fundamentals.
  • Demonstrated experience owning and managing external vendor relationships, including contract negotiation and performance accountability.
  • Excellent analytical, critical thinking, and problem-solving skills.
  • Strong project management skills with the ability to multitask and meet deadlines.
  • Proven leadership skills, including the ability to lead, influence, and hold accountable teams and individuals without direct reporting authority.
  • Strong communication and presentation skills; comfortable operating in a remote, cross-functional environment.

Responsibilities

  • Oversee the revenue cycle processes for multiple specialty practices throughout the US, including billing, coding, collections, accounts receivable, and financial analysis.
  • Provide strong functional leadership and heavy oversight to Practice Billing Managers across the organization, setting expectations, coaching performance, and driving accountability despite the absence of formal direct-report authority.
  • Develop policies, procedures, and metrics to ensure the efficiency and consistency of revenue cycle operations across all practices.
  • Analyze and monitor the financial performance of medical practices, including key performance indicators for billing and coding accuracy, denials, and accounts receivable.
  • Collaborate with the executive team to develop and implement strategies to optimize the revenue cycle.
  • Own key managed care and payer relationships, ensuring appropriate reimbursement, timely collections, and alignment between billing practices and contract terms.
  • Serve as the primary point of contact and owner for RCM-related vendors — including clearinghouses, outsourced billing/coding partners, and collections agencies — negotiating contracts and holding vendors accountable to agreed-upon performance metrics.
  • Maintain up-to-date knowledge of billing rules, procedures, and regulations to educate staff and ensure compliance with applicable laws and regulations.
  • Review and provide recommendations for the continuous improvement of existing revenue cycle management systems and procedures.
  • Support the due diligence process for potential acquisitions.
  • Develop and implement training programs to ensure staff compliance with best practices.
  • Regularly report on the performance of the revenue cycle function and provide insights to leadership.
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