Director of Revenue Cycle Management

The EthicalEdge GroupScottsdale, AZ
Hybrid

About The Position

A growing health organization focused on crisis care and stabilization services is seeking a Director of Revenue Cycle Management to lead and optimize its next phase of revenue cycle operations growth. This is an opportunity to step into a highly visible leadership role within a mission-driven healthcare organization that is actively evolving and scaling. The organization is seeking a hands-on revenue cycle leader who can bring structure, accountability, process improvement, and operational consistency across a complex, Medicaid-heavy environment. You will oversee end-to-end revenue cycle operations across multiple health facilities with responsibility for driving reimbursement performance, improving workflows, reducing denials, and building scalable operational processes. This role will partner closely with leadership to strengthen overall revenue cycle performance while helping guide the organization through continued growth and operational transformation.

Requirements

  • Proven experience leading healthcare revenue cycle operations in a manager or director-level capacity
  • Strong end-to-end RCM knowledge including front-end, billing, denials, AR, reimbursement, and collections
  • Experience operating in Medicaid-heavy environments (behavioral health experience strongly preferred)
  • Strong analytical mindset with experience utilizing KPIs, reporting, and trend analysis to drive operational improvements
  • Experience managing teams and holding both internal and offshore resources accountable
  • Ability to operate both strategically and hands-on within a fast-paced, evolving environment
  • Strong communication skills with the ability to collaborate cross-functionally and drive accountability

Nice To Haves

  • Revenue Cycle Leadership
  • AR / Denials Management
  • Behavioral Health RCM Leadership
  • Healthcare Operations Leadership
  • Revenue Integrity / Reimbursement Leadership

Responsibilities

  • Full oversight of end-to-end revenue cycle operations
  • Leadership of both onshore and offshore revenue cycle teams
  • AR management, denial resolution, reimbursement optimization, and collections performance
  • KPI tracking, trend analysis, reporting, and operational accountability
  • Development and implementation of SOPs, workflows, and process improvements
  • Cross-functional collaboration with clinical, operational, and executive leadership teams
  • Oversight of Medicaid-heavy billing and reimbursement processes
  • Support of system enhancements and ongoing operational scalability initiatives
  • Continuous improvement of revenue cycle efficiency, compliance, and cash flow performance

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance
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