Director of Retail Operations & Merchandising
Motown Museum•Detroit, MI
About The Position
Motown Museum is seeking a dynamic and hands-on Director of Retail Operations & Merchandising to build and lead our retail operation as a revenue-generating extension of the Motown brand and visitor experience. This is a unique opportunity to launch and shape a retail program from the ground up—from product strategy and store setup to team leadership and sales performance
Requirements
- 5–8 years of retail leadership experience, including store openings
- Strong merchandising, buying, and inventory management expertise
- Proven ability to drive sales and manage financial performance
- Experience building and leading teams
- Strong operational and analytical skills
- Passion for music, culture, and storytelling
Responsibilities
- Lead retail store launch from concept to opening readiness
- Develop and execute retail strategy to drive revenue and growth
- Oversee merchandising, product assortment, and vendor partnerships
- Manage inventory, financial performance, and key retail metrics
- Build, lead, and develop a high-performing retail team
- Ensure seamless daily operations and exceptional store presentation
- Align retail offerings with exhibitions, programming, and storytelling
- Support the growth of e-commerce and digital retail
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Number of Employees
1-10 employees
