Director of Retail Insights & Analytics
About The Position
Owns the insights function for a client portfolio of brands and suppliers, synthesizing syndicated, point-of-sale, and digital shelf performance data into actionable recommendations and compelling retail narratives. The role supports category growth, shelf-space opportunities, trend identification, and sustained business growth. It partners closely with sales, account management, Retail Media, Account Directors, Sales leadership, buyers, analysts, and brand partners. The Director develops client-facing business reviews, category presentations, performance reporting, competitive analyses, and repeatable workflows for insights work. The role also serves as an internal resource on syndicated data, research methodology, and analytics questions across the broader Retail team. The position requires at least seven years of experience in retail insights, category management, or analytics.
Requirements
- At least 7 years of experience in retail insights, category management, or analytics.
- Expert-level proficiency with Circana and/or Nielsen and familiarity with other syndicated data platforms.
- Hands-on experience with AI tools such as ChatGPT, Claude, Copilot, or AI features in Circana/NielsenIQ platforms to accelerate analysis, with the ability to validate outputs and handle retailer and client data responsibly.
- Strong working knowledge of retail systems, including POL.
- Proven track record of building client-ready category narratives and insights presentations that drive action.
- Experience partnering directly with retail buyers or supporting buyer relationships through data and category expertise.
- Ability to work in ambiguity and build processes where none exist.
- Strong communication and storytelling skills, including explaining complex data clearly.
- Highly organized with sharp attention to detail and ability to thrive in fast-moving, detail-heavy environments.
- Entrepreneurial spirit and collaborative mindset.
Responsibilities
- Own the insights agenda for the client portfolio, translating syndicated data, point-of-sale data, and digital shelf metrics into actionable recommendations.
- Partner with sales and account management teams to identify growth opportunities at the item, category, and store level, including planogram performance, white-space analysis, and innovation pipeline strategy.
- Build and deliver client-facing business reviews, category sell-in narratives, and presentations that connect data to a compelling retail story.
- Lead competitive landscape and comp shop analysis for brand partners.
- Develop a consistent cadence of performance reporting, including weekly sales trends, seasonal recaps, promotional measurement, and strategic initiative tracking.
- Apply knowledge of client systems, merchant priorities, and category dynamics to help brands position themselves as category partners.
- Explain category performance and recommend actions to clients.
- Establish best practices, templates, and workflows to make insights work structured, repeatable, and scalable.
- Act as a strategic thought partner to Account Directors and Sales leadership, translating data findings into commercial recommendations and client growth strategies.
- Collaborate with Retail Media so retail insights inform the broader omnichannel picture.
- Serve as the internal resource on syndicated data, research methodology, and analytics questions across the Retail team.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Long-term disability coverage
- 401(k) plan
- Bonus opportunities
- Paid holidays
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
