Director of Restaurants and Bars

HEI Hotels and Resorts•New York, NY

2d•Onsite

About The Position

The Renaissance Times Square is seeking a passionate and experienced Director of Restaurants & Bars to lead the launch and operations of our exclusive, newly renovated Restaurant, Bar, and Market. Situated in the heart of one of the world’s most iconic destinations, this is a rare opportunity to shape a guest experience from the ground up, blending elevated hospitality with the energy of Times Square. As the Director of Restaurants & Bars, you will partner with the Director of Operations and oversee all aspects of daily operations across these outlets, ensuring exceptional service, operational excellence, and a strong financial performance. This high-impact role involves building a high-performing team, driving innovative food and beverage programming, and partnering closely with culinary and hotel leadership to bring this exciting new concept to life.

Requirements

Minimum two years of post high school education.
Three+ years of full employment in a related position.
Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work.
May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines.
Supervision, management and communication skills are required.
Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations.
Ability to make decisions which are generally guided by established policy and procedures.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
Able to set priorities, plan, organize, and delegate.
Written communication skills to be concise, well organized, complete, and clear.
Ability to work effectively under time constraints and deadlines.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Nice To Haves

Hotel experience preferred.

Responsibilities

Direct the day to day operations of the restaurant and market for breakfast, lunch and dinner periods.
Direct the day to day operations of the bar operations.
Manage the Human Resources in the various outlets in order to attract, retain and motivate the associates; interview, hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.
Implement company programs and manage the operations of the Restaurant, Room Service and any other food and beverage outlet as required to ensure compliance with LSOPs and SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).
Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc...) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in house guests and a larger share of the local market.
Monitor and control the maintenance and sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned.