LN Venues, Director of Restaurant Operations - House of Blues Las Vegas
About The Position
Live Nation Entertainment is the world’s leading live entertainment company. This role is responsible for overseeing restaurant operations, including team member recruitment, training and development, ensuring an optimal guest experience, enhancing revenue and controlling costs, and maintaining environmental quality and ambiance. The position requires strong interpersonal skills, including maintaining a positive attitude, objective views, empathetic listening, organization, creative risk-taking, professional behavior, creative thinking, composure, respect, assertive communication, and personal integrity.
Requirements
- Responsible Alcohol Awareness Training Certification or Equivalent
- High school diploma
- 3-5 Years experience in high volume restaurant experience
- Minimum of 2 years supervisory experience
- Previous experience with managing purchasing, receiving, & inventories
- Previous P&L responsibility and knowledge of accounting techniques
Nice To Haves
- College Degree
- TIPS certified or equivalent
- Responsible Alcohol Service certification
Responsibilities
- Recruitment and Training of Department Managers and Supervisors
- Conducts annual performance appraisals of managers/supervisors
- Provides for development of Managers and Supervisors
- Conducts performance counseling and ensures Discipline/Termination procedures follow all HOB guidelines
- Ensures conflict resolution procedures are followed
- Ensure compliance with HOB Workplace Standards
- Facilitate proper inter-departmental communication and organization
- Assist and support TeamMembers in any of their job functions as needed
- Maintains appropriate HOB environment
- Maintain all HOB guest service standards
- Maintain high level of Guest Relations
- Maintains HOB systems for all cost controls/inventories
- Assist GM in preparation of annual budget/planning process and Quarterly Operating Plans
- Develop strategies to Generate/Enhance Revenue
- Maintains controllable expenses and establishes effective cost control systems
- Ensures atmosphere is conducive to a quality experience (lighting, sound, room temperature, cleanliness, light of sight, table maintenance, VIP seating, etc.)
- Maintains standard operating procedures
- Ensures applicable health and safety requirements are met or exceeded
Benefits
- Medical, vision, dental and mental health benefits for you and your family
- Access to a health care concierge
- Flexible or Health Savings Accounts (FSA or HSA)
- Free concert tickets
- Generous paid time off including paid holidays, sick time, and personal days
- 401(k) program with company match
- Stock reimbursement program
- New parent programs including caregiver leave
- Fertility, adoption, foster, or surrogacy support
- Career and skill development programs with School of Live
- Tuition reimbursement
- Student loan repayment
- Volunteer time off
- Crowdfunding match
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
