LN Venues, Director of Foundation Room Operations - House of Blues Dallas

Live Nation Entertainment•Dallas, TX

7d•Onsite

About The Position

Live Nation Entertainment is the world’s leading live entertainment company. This role is responsible for the overall operations of the Foundation Room, focusing on team member management, guest experience, revenue enhancement, cost control, and maintaining the venue's atmosphere and vibe. The position requires a strong understanding of the nightlife industry and a commitment to upholding company standards and values.

Requirements

Accountability
Development (self and subordinates)
Working Relationships
Judgment
Quality of Work
Dependability/Reliability
Written and verbal communication
Manageability
Responsible Alcohol Awareness Training Certification or Equivalent
High school diploma
Minimum of 2 years supervisory experience
Previous experience with managing purchasing, receiving, & inventories
Previous P&L responsibility and knowledge of accounting techniques

Nice To Haves

Some college coursework completed
3-5 years experience in up-scale restaurant and/or in a live music club or nightlife industry
Ability to communicate in Spanish
Point of Sales experience

Responsibilities

Recruitment, training, development, and management of hourly team members and Foundation Managers.
Overseeing discipline, terminations, and conflict resolution.
Ensuring compliance with workplace standards.
Managing floor operations, including weekly operations calls, recap sheets, dining tracking, nightly operations reports, and weekly inventory.
Providing exceptional guest experiences by recognizing members and VIPs, serving as an information resource, and ensuring special events are executed to guest satisfaction.
Maintaining a solid understanding of the nightlife industry, promotions, and trends.
Ensuring Food & Beverage COGS, controllables, and labor are within budgetary guidelines.
Participating in developing long and short-term plans for revenue growth and cost control.
Ensuring the P&L of the unit meets or exceeds budgetary expectations.
Generating and enhancing revenue through membership renewals, nightly programming, and initiatives from VIP Services or the sales team.
Creating and maintaining a high-energy vibe that fits Foundation Room standards.
Ensuring the atmosphere adheres to standards including lighting, sound level, music selection, furniture placement, and décor.
Managing the physical plant/facility to ensure proper repair and maintenance.
Maintaining the highest cleanliness standards.
Creating programming events to enhance vibe, increase member use, and increase revenue.