Director of Resources and Operations

CSU Careers•San José, CA

About The Position

The Director of Resources and Operations (DRO) works under the general direction of the Dean of San José State University's Charles W. Davidson College of Engineering, with autonomy and oversight of college and department budgets, personnel, and operations. The role's primary areas are budget and fiscal management, personnel, operations, and facilities project oversight. The DRO advises the dean, associate deans, chairs, and staff on efficient use of resources, implements college and campus policies, and serves as an approving official with delegated authority. The incumbent oversees administrative activities for the college and supervises key office personnel supporting events, programs, activities, and special projects. Working with university division leadership, managers, analysts, and staff, the DRO applies continuous process improvement to optimize operations and enhance college services. The position also leads operational space planning, works with Facilities Development and Operations (FD&O) on facilities projects, and oversees academic scheduling and special events.

Requirements

Bachelor's degree.
Three years of experience managing staff of five or more.
Two years of experience managing complex, multi-funded budgets.
Experience with risk management planning.
Experience with Google Suite and Microsoft Office Suite.
Ability to read, analyze, and interpret technical concepts, reports, and legal documents.
Ability to apply mathematical concepts, including probability, statistical inference, fractions, percentages, ratios, and proportions, to practical situations.
Ability to interpret written, oral, diagrammatic, or schedule-based instructions.
Ability to respond to difficult inquiries or complaints from regulatory agencies or university community members.
Ability to communicate effectively and respectfully with faculty, staff, students, and community members and work cooperatively across the college, division, and University.
Ability to identify problems, collect data, establish facts, draw valid conclusions, and interpret a wide range of information and data.
Ability to solve problems and handle variable situations where standardization is limited, and to develop and present process-improvement recommendations.
Ability to develop, communicate, and maintain guidelines and procedures and to think strategically in support of policy and procedural decisions.
Ability to maintain customer contact, solicit feedback, develop efficient workflows and resources, and recommend budgets.
Ability to exercise fiscal responsibility and meet assigned targets and goals.
Ability to directly and effectively supervise employees, train staff, and represent the University positively and professionally.
Ability to maintain current knowledge of practices and trends in areas of expertise.
Working knowledge of, or ability to develop proficiency in, appropriate and ethical use of emerging technologies, including artificial intelligence, in higher education and administrative settings.
Ability to evaluate technology applications and promote responsible, ethical, and equitable use in alignment with institutional policies, regulations, and strategic priorities.

Nice To Haves

Post-baccalaureate education.
Experience with SJSU financial systems or similar systems, such as PeopleSoft, a data warehouse, or CHRS.
Experience with budget projection and analysis and writing business plans.

Responsibilities

Advise the Dean on policies and procedures for budget administration and review proposed budget, salary, and personnel actions for compliance with established guidelines and collective bargaining agreements.
Manage and monitor annual salary and operational expenditures in coordination with the college financial analyst, and provide fiscal-management support to the Dean, Associate Deans, Department Chairs, Directors, and staff.
Oversee development and administration of the College budget in collaboration with the Dean and relevant University departments.
Oversee periodic departmental forecasts and distribution of salary, operating expense, and equipment funds.
Monitor and approve college financial transactions and journal transfers, and monitor college accounts for budgetary compliance, including CSU Operating Fund, trust, Research Foundation, Tower Foundation/endowment, and scholarship accounts.
Analyze funding and recommend effective use of funds to support college and division goals.
Conduct program and policy research, analysis, development, and evaluation, including operational and fiscal analysis of budgets, funding, and projects; prepare and transmit reports and correspondence supporting college planning and decision-making.
Partner with FD&O maintenance, operations, project management, and safety management teams to improve response times and provide updates to college leadership and departments.
Lead strategic operational space planning and represent the Dean in developing long-range space allocation and utilization plans with FD&O, consistent with applicable codes, regulations, and CSU and university guidelines.
Work with FD&O to maintain accurate college space data and conduct space utilization analysis and studies.
Address building space management concerns with relevant university and division leaders on behalf of the Dean, Associate Deans, Chairs, and College.
Collaborate with FD&O on draft capital budget requests for renovation, maintenance, and construction; facilitate access to program information needed for project planning, design, and construction.
Set college-level priorities with the Dean and advocate for department projects through the Division Space Committee and FD&O.
Initiate and track project requests, update the Dean on FD&O projects, and serve as the college point of contact throughout project progress.
Lead college academic scheduling and special events oversight and implement changes guided by the division.
Manage personnel work for college employees, including searches and annual evaluations; track and report Assigned Time and Faculty Workload; and administer staff and faculty appointment approvals.
Train staff, evaluate performance, and implement departmental changes in consultation with the Dean; help departments identify training and development needs.
Lead college-wide staff professional development and leadership and mentorship programs, and establish support structures across departments.
Develop, recommend, and implement improvements to fiscal and personnel practices and processes, and support continuous improvement and organizational learning.
Ensure compliance with local, state, federal, campus, and CSU policies and guidelines, including relevant safety management processes.
Train staff and department chairs on budget, personnel, facilities, and other processes within the position's scope.
Use emerging technologies responsibly and ethically to support operational effectiveness, data-informed decisions, and service delivery, in alignment with institutional policies and priorities.
Prepare progress and activity reports, inform the supervisor of project status and deviations from goals, and ensure operational functions are complete, accurate, and timely.