Director of Resources and Operations

California State University•San Jose, CA

2d•$10,500 - $11,250

About The Position

The Director for Resources and Operations (DRO) works under the general direction of the Dean of San José State University’s Charles W. Davidson College of Engineering, with autonomy and oversight of the college and department budgets, personnel, and operations. The role’s primary areas include budget and fiscal management, personnel, operations, and facilities-project oversight. The director advises the dean, associate deans, department chairs, and staff on efficient resource use; implements college and campus policies; and serves as an approving official with delegated authority. The incumbent oversees college administrative activities and supervises key office personnel supporting events, programs, activities, and special projects. The director works with division leadership, managers, analysts, and staff across the university, applying continuous process improvement to optimize operations and improve college services. Responsibilities span financial planning and monitoring, personnel administration and development, academic scheduling and special events, and strategic facilities and space planning in coordination with Facilities Development and Operations (FD&O).

Requirements

Bachelor’s degree.
At least 3 years of experience managing staff of 5 or more.
At least 2 years managing complex, multi-funded budgets.
Experience with risk management planning.
Experience with Google Suite and Microsoft Office Suite.
Ability to read, analyze, and interpret technical concepts, reports, and legal documents.
Ability to apply mathematical concepts, including probability, statistical inference, fractions, percentages, ratios, and proportions, to practical situations.
Ability to interpret written, oral, diagrammatic, and schedule-based instructions.
Ability to develop, recommend, and implement fiscal and personnel practices that improve performance.
Ability to interpret safety management system guidelines, documents, and processes.
Ability to respond to difficult inquiries or complaints from regulatory agencies or members of the university community.
Effective communication with diverse faculty, staff, students, and community members, and willingness to engage in college- and division-level discussions.
Ability to maintain customer contact and solicit feedback, improve service and productivity, develop efficient workflows, and develop and recommend budgets.
Ability to identify problems, gather data, establish facts, draw valid conclusions, and interpret varied information and data.
Ability to initiate and implement solutions in situations with limited standardization and to recommend improvements to established processes and practices.
Ability to develop, communicate, and maintain guidelines and procedures while working as part of a team.
Knowledge of, and ability to ensure compliance with, local, state, federal, campus, and CSU policies and guidelines.
Strategic thinking and ability to support the Dean with policy and procedural recommendations.
Ability to learn processes and support the Dean in developing and implementing dynamic enrollment-management strategies.
Ability to exercise fiscal responsibility and meet assigned semester and annual targets and goals.
Ability to maintain current expertise and practices in relevant fields.
Ability to train staff and department chairs on budget, personnel, facilities, and related processes and procedures.
Ability to supervise employees effectively and directly.
Professional conduct, respectful collaboration, and the ability to represent the University positively.
Ability to work cooperatively with the College management team, Academic Affairs, and the University toward agreed goals and objectives.
Ability to prepare progress and activity reports, report project status and deviations, and ensure operational functions are complete, accurate, and timely.
Working knowledge of, or ability to develop proficiency in, appropriate and ethical use of emerging technologies, including AI, in higher education and administrative settings.
Ability to apply emerging technologies to operational effectiveness, data-informed decision-making, and service delivery to students, faculty, and staff.
Ability to support continuous improvement and organizational learning through responsible technology use.
Ability to evaluate technology applications, promote responsible, ethical, and equitable use, and ensure alignment with institutional policies, regulatory requirements, and strategic priorities.

Nice To Haves

Post-baccalaureate education.
Experience with SJSU financial systems or similar systems, such as PeopleSoft, data warehouse, or CHRS.
Experience with budget projection and analysis, and writing business plans.

Responsibilities

Advise the Dean on budget-administration policies and procedures, and review proposed budget, salary, and personnel actions for compliance with guidelines and collective bargaining agreements.
Manage and monitor the College’s annual salary and operating expenditures in coordination with the college financial analyst.
Support the Dean, Associate Deans, Department Chairs, Directors, and staff in fiscal management; oversee College budget development and administration with the Dean and appropriate University departments.
Oversee periodic departmental forecasts and distribution of salary, operating expense, and equipment funds.
Monitor and approve College financial transactions and journal transfers.
Monitor College accounts, including CSU Operating Fund, trust accounts, Research Foundation, Tower Foundation/endowment, and scholarship accounts, for budgetary compliance.
Analyze funding and recommend to the Dean effective use of funds to support College and division goals.
Conduct program and policy research, analysis, development, and evaluation, as well as operational and fiscal analysis related to budgets, funding, and projects.
Receive, generate, and transmit reports and correspondence related to College planning, development, and decision-making.
Partner with FD&O maintenance, operations, project management, and safety management units to improve response times and provide updates to College leadership and departments.
Lead strategic operational space planning, represent the Dean in developing long-range space solutions and allocation and utilization plans, and coordinate with FD&O to ensure alignment with applicable codes, regulations, and CSU and University guidelines.
Work with FD&O to maintain accurate College space data and conduct space-utilization analyses and studies.
Address building-space management concerns with relevant university leaders and FD&O on behalf of the Dean, Associate Deans, Chairs, and College.
Collaborate with FD&O on draft capital budget requests for renovation, maintenance, and construction projects, and facilitate access to program information for project planning, design, and construction.
Work with the Dean to set College priorities and advocate for department projects in the Division Space Committee and with FD&O.
Initiate and track FD&O project requests, update the Dean, and serve as the College point of contact throughout each project.
Lead College academic scheduling and special-events oversight and implement division-guided changes.
Manage personnel matters for College employees, including searches and annual evaluations.
Track and report assigned time and faculty workload.
Administer staff and faculty appointment approval processes within the College.
Train staff, evaluate performance, and implement departmental changes in consultation with the Dean; assist departments with training and development to identify improvement needs.
Lead College-wide staff professional development and leadership and mentorship programs, and establish support structures across departments.
Supervise key office personnel and provide direct supervision, training, and performance evaluation for employees.
Promote continuous process improvement and use appropriate tools and emerging technologies to support operations, decision-making, and service delivery.