Director of Residential Services - Assisted Living - RN or LPN Altenheim

CarDon & Associates•Indianapolis, IN

10d•Onsite

About The Position

The Residential Services Director is responsible for overseeing and enhancing the quality of residential care services provided to our community members. This leadership role ensures that all residential programs operate efficiently, comply with regulatory standards, and meet the evolving needs of residents. Crisis management is a critical component, requiring the ability to respond swiftly and effectively to emergencies while maintaining a safe and supportive environment. Ultimately, this position drives the strategic vision for residential services, fostering a culture of continuous improvement and compassionate care.

Requirements

Licensed Practical Nurse (LPN) or Registered Nurse (RN) in the state of Indiana is required.
Demonstrate a high degree of leadership, organizational ability, and communication skills.
Knowledge of residential long-term management, policies, budgeting, personnel management, and census development is required.
Has knowledge of and special sensitivity to the needs of aging and supports an aging in place philosophy.
Projects a confident, creditable professional image.
Communicates effectively, both orally and in writing, and has the ability to make presentations before small or large groups.

Nice To Haves

Associate degree or bachelor's degree in a health-care related field is preferred.

Responsibilities

Manages the day-to-day operations of the Community.
Assures there is sufficient staff to provide appropriate residents care and services.
Makes rounds at beginning and end of shift to observe quality of care and evaluate resident responses.
Promotes census development in conjunction with the marketing plan and goals established. Oversee and support the sales process through receipt of deposit to move-in.
Collaborate with housekeeping and maintenance to ensure that the accommodation is ready for move-in to promote a smooth transition for the residents.
Supports the community in maintaining model apartments for touring purposes, pending availability and communicates closely and supports the assessment process for Assisted Living.
During inspection surveys, accompanies surveyors, provide documentation requested, and answers questions courteously and appropriately.
Keeps the Administrator and Director of Nursing informed of the status of residents, staffing, and other related matters through verbal communication, written reports, or department meetings.
Recruits, interviews, hires, trains, and evaluates department heads and help with new employee orientation regarding the inquiry/sales process and customer service.
Reviews Resident Council minutes and directs follow-up by department heads.
Attends Medicare meetings of local CarDon skilled communities for referrals to assisted living, independent living or garden homes.
Performs frequent inspection tours of the building to observe appearance, cleanliness, safety, staff performance, and staff interactions with residents.
Promotes compliance with accident prevention procedures, safety rules, and safe work practices to prevent employee injury and illness and control worker's compensation costs.
Monitors incidents and grievances daily to identify those defined reportable incidents by State rules and policy and federal requirements of participation, reports such occurrences to the Administrator, and notifies the appropriate authorities when required.
Serves as a member of the internal marketing team whose purpose is to enhance resident and community relations.
Monitors and stays within allotted operations budget.
Develops and implements special events and presentations targeted at community education, establishing and maintaining status for the community as the expert on senior housing in the community.
Other job duties as assigned.