Director of Resident Engagement

EleganceLouisville, KY

About The Position

The Director of Resident Engagement is responsible for creating and managing a vibrant community activity program. This role involves understanding resident needs, organizing events and outings, managing budgets, and fostering a positive environment. The position requires strong organizational, communication, and interpersonal skills to ensure resident satisfaction and engagement.

Requirements

  • Ability to complete the Personal Well-Being Profile.
  • Skills in organizing and promoting programs.
  • Budget management skills for activity supplies and entertainment.
  • Organizational skills for planning, advertising, set-up, and clean-up of events.
  • Ability to schedule and organize resident outings and transportation.
  • Fosters teamwork and initiative.
  • Positive impact on co-workers, residents, and visitors.

Nice To Haves

  • Experience in resident engagement or activity programming.
  • Familiarity with assisted living community operations.

Responsibilities

  • Complete the Personal Well-Being Profile and meet with new residents within 7 days of move-in to determine program participation and orient them to the community activity program.
  • Follow the schedule with minimal changes and cancellations, arranging entertainment within budgetary allotments.
  • Promote all community programs to improve resident participation and comply with spending budgets for activity supplies and entertainment.
  • Participate in and organize quarterly marketing events for residents, including planning, advertising, set-up, and clean-up.
  • Schedule and organize resident outings, including sightseeing trips, destination locations, and medical trips, and arrange transportation.
  • Foster teamwork, show initiative, assist co-workers, and have a positive impact on the community.
  • Perform other duties as assigned or needed.
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