Director of Reconstruction - Cleveland West/Brunswick
About The Position
We are seeking a high-energy Director of Reconstruction to serve as the vital linchpin between our strategic goals and daily field operations. In this role, you will drive project momentum, ensure profitability, and deliver exceptional quality that exceeds customer expectations. Since 1966, Paul Davis has been serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!
Requirements
- High School Diploma or GED required.
- Previous construction management experience/team management experience is required.
- 3 years team management experience.
- Valid driver’s license and a clean background check record.
- Proficiency in Microsoft Office suite, RMS.
- Excellent verbal and written skills.
Nice To Haves
- Xactimate experience is preferred.
- Insurance adjusting experience is preferred.
Responsibilities
- Monitor and ensure all client requirements and quality standards are met.
- Validate initial field documentation and review final job files for the audit process.
- Confirm and approve project budgets and work orders before execution.
- Ensure all operations comply with industry standards, regulations, and OSHA/EPA guidelines.
- Conduct daily Work-In-Progress (WIP) meetings and manage onboarding for all reconstruction roles.
- Recruit, vet, and manage a robust network of sub-contractors and vendors.
- Prepare KPI reports, track operational trends, and provide strategic analysis to the Director.
- Ensure the division embodies the Paul Davis vision of providing extraordinary care.
- Achieve defined sales goals and continuously work towards year over year sales growth.
- Maintain defined Gross Margin levels across all projects.
- Secure a Net Promoter Score (NPS) of 75 or greater from client.
- Evaluate, coach, and develop "A" players to align with company culture.
- Research and implement efficient restoration workflows, software, and equipment.
- Understand and maintain strict Service Level Agreements with corporate partners.
- Conduct in-person field inspections and re-inspections to ensure quality control.
- Participate in the evening and weekend on-call rotation for emergency losses.
Benefits
- Health insurance
- Training & development
- Vision insurance
- Dental insurance
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
High school or GED
