Director of Quality

Sentara Health•Norfolk, VA
•$146,702 - $228,966•Onsite

About The Position

The Director of Quality and Patient Safety serves as the facility-based quality leader for Sentara Leigh Hospital, providing strategic oversight for quality outcomes, accreditation, regulatory readiness, patient safety, and performance improvement. This leader partners closely with hospital executives, medical staff, physician leaders, nursing leadership, Infection Prevention, and Risk Management to advance quality outcomes across a leading 274-bed acute care hospital recognized for nursing excellence, stroke care, orthopedic and spine services, heart and vascular care, and maternity services. The Director is responsible for quality improvement programs, event review and root cause analysis, medical staff peer review, accreditation support, and advancing organizational goals related to patient safety, quality performance, and CMS measures. Sentara Leigh Hospital is known for its commitment to innovation, clinical excellence, and delivering high-quality, patient-centered care throughout the Hampton Roads region.

Requirements

  • Bachelor's Degree
  • Active Registered Nurse license in VA
  • Minimum of 5 years of leadership experience
  • Minimum of 5 years of clinical management and nursing leadership experience
  • Experience leading quality improvement, accreditation, regulatory readiness, and patient safety initiatives.
  • Experience with quality event review, root cause analysis, peer review, and performance improvement programs.
  • Knowledge of CMS requirements, quality reporting, and healthcare regulatory standards.
  • Demonstrated ability to build relationships with physicians, nursing leaders, executives, and multidisciplinary teams.

Nice To Haves

  • Master’s Degree
  • 3 years hospital quality leadership experience

Responsibilities

  • Providing strategic oversight for quality outcomes, accreditation, regulatory readiness, patient safety, and performance improvement.
  • Partnering closely with hospital executives, medical staff, physician leaders, nursing leadership, Infection Prevention, and Risk Management to advance quality outcomes.
  • Managing quality improvement programs.
  • Overseeing event review and root cause analysis.
  • Conducting medical staff peer review.
  • Supporting accreditation processes.
  • Advancing organizational goals related to patient safety, quality performance, and CMS measures.
  • Leading, mentoring, and developing quality professionals.

Benefits

  • Medical, Dental, Vision plans
  • Adoption, Fertility and Surrogacy Reimbursement up to $10,000
  • Paid Time Off and Sick Leave
  • Paid Parental & Family Caregiver Leave
  • Emergency Backup Care
  • Long-Term, Short-Term Disability, and Critical Illness plans
  • Life Insurance
  • 401k/403B with Employer Match
  • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
  • Student Debt Pay Down – $10,000
  • Pet Insurance
  • Legal Resources Plan
  • Opportunity to earn an annual discretionary bonus
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