Director of Quality

Symmons Industries•Braintree, MA

13h•Onsite

About The Position

At Symmons we are dedicated to delivering excellence in every aspect of our business. Our success is driven by our commitment to our core values: being customer-focused, embracing a can-do attitude, demonstrating resilience, and always striving to win as a team. We believe in fostering a positive and collaborative work environment where every team member can thrive and contribute to our shared goals. The Opportunity: We are seeking a dynamic and motivated Director of Quality to join our team. In this role, you will play a crucial part in helping us achieve our mission by putting our core values into action every day. If you are passionate about providing exceptional service, thrive in a fast-paced environment, and are ready to make a significant impact, we want to hear from you! In this role, you will be responsible for leading and executing the company’s quality strategy, ensuring alignment with overall business objectives. This role drives excellence across product quality, manufacturing processes, and customer satisfaction. Oversee the Quality Management System (QMS), lead continuous improvement initiatives, and partner cross-functionally with engineering, operations, and suppliers to ensure products consistently meet or exceed internal and industry standards. This leader will also foster a culture of quality and accountability across the organization.

Requirements

Bachelor’s Degree in Engineering, Manufacturing, Quality, or related field (Master’s preferred)
8–10 years of quality experience in manufacturing, including 5+ years in leadership
Certifications such as CQE, Six Sigma Green/Black Belt, or ISO Lead Auditor preferred
Strong knowledge of QMS, quality tools, and continuous improvement methodologies
Experience with PPAP, first article inspection, supplier audits, and process validation
Familiarity with industry standards (e.g., CSA, NSF, ASME)
Proven ability to lead structured problem-solving initiatives
Strong analytical, communication, and leadership skills
Ability to manage multiple priorities in a fast-paced environment

Nice To Haves

Willingness to travel domestically and internationally

Responsibilities

Lead, mentor, and develop the quality team to achieve high performance and accountability
Promote a company-wide culture of quality and continuous improvement
Align quality initiatives with strategic business goals
Implement, maintain, and improve the QMS in compliance with standards such as ISO 9001
Track and report key quality metrics to drive performance improvements
Lead root cause analysis and corrective/preventive actions (CAPA)
Ensure compliance with regulatory and industry standards
Lead internal and external audits and ensure audit readiness
Address non-conformances and drive sustainable corrective actions
Oversee quality control processes to ensure products meet customer and regulatory requirements
Partner with engineering and operations to improve product and process quality
Lead resolution of customer complaints and quality issues
Drive initiatives using Lean Manufacturing and Six Sigma
Reduce process variability and eliminate defects
Leverage data analytics to identify trends and prevent recurring issues
Evaluate and monitor supplier quality performance
Collaborate with suppliers to ensure alignment with quality expectations
Lead supplier audits and improvement initiatives
Coach and develop team members, building a high-performing organization
Work closely with engineering, operations, supply chain, and commercial teams
Support New Product Development (NPD), including PPAP and first article approvals