Director of Quality-General Construction
About The Position
The Director of Quality will lead the development and implementation of the company’s enterprise-wide quality program. The role offers the opportunity to shape the program’s vision, establish performance metrics, build a quality team, and create processes that support operational excellence across projects. Quality is a strategic priority for executive leadership, and this director will work closely with leadership, operations, project management, and field teams to embed quality throughout project delivery. This is a collaborative leadership role rather than a traditional quality assurance position focused on policing jobsites. The successful leader will earn trust, develop relationships, coach project teams, and help operations improve outcomes through influence, education, and practical problem solving. The company is a Midwest general contractor with approximately 500 employees, recognized among the nation’s top builders and known for complex commercial construction projects, repeat business, and a people-first culture.
Requirements
- 10+ years of progressive commercial construction experience.
- Leadership experience in quality, operations, project management, field leadership, or a related construction discipline.
- Strong understanding of commercial construction means, methods, sequencing, and project delivery.
- Experience developing or enhancing quality management systems and continuous improvement initiatives.
- Proven ability to influence project teams through collaboration rather than enforcement.
- Demonstrated success building relationships across all levels of an organization.
- Strong communication and presentation skills.
- Experience leading organizational change and implementing measurable process improvements.
Nice To Haves
- Bachelor’s degree in Construction Management, Engineering, or a related discipline preferred.
Responsibilities
- Develop and execute the company’s long-term quality strategy across all operations.
- Build and continuously improve an enterprise-wide Quality Management Program.
- Establish quality metrics, reporting dashboards, and performance benchmarks.
- Recruit, mentor, and develop a high-performing quality team as the program grows.
- Partner with project executives, project managers, superintendents, and field personnel to proactively improve project outcomes.
- Create standardized quality processes that are practical, scalable, and embraced by operations.
- Promote a culture focused on prevention rather than inspection.
- Analyze quality trends, warranty issues, rework, and lessons learned to drive continuous improvement.
- Develop training programs that reinforce quality expectations throughout the organization.
- Serve as a trusted advisor to executive leadership on quality initiatives and organizational performance.
- Foster collaboration across departments and strengthen relationships with clients, design partners, and trade contractors.
Benefits
- Base salary of $150,000–$175,000
- Performance-based annual bonus
- Vehicle allowance
- Comprehensive medical, dental, and vision insurance
- 401(k) with company match
- Paid vacation and holidays
- Professional development opportunities
- Long-term career growth with one of the nation’s most respected builders
- Opportunity to design and lead an enterprise-wide quality program with full executive support
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
